We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Can't pay for an item

2

Comments

  • Outdoorlass
    Outdoorlass Posts: 315 Forumite
    edited 18 September 2011 at 7:36PM
    I think its sorted now, seller is genuine I hope/think just teething issues:)
    grocery challenge Sept 2012 £21/£399
  • Still not sorted, seller sent me invoice with seperate Paypal email addy, am I right in thinking if I do it that way, that the item won't be protected through Ebay as its not a direct payment of the invoice? The seller is new & doesn't know how to change the paypal email address on the completed listing, I have sent help pages to him as I don't know how to do it either. This is all taking a lot of time, I really needed this item before Thursday.

    Is there any way I can just get out of this now as tbh I am losing patience and its really taking up way too much of my time, with emails back & forth and two cancelled payments through Paypal as email addy he gave twice is wrong:( I would like to stick with it, but on this occasion I just don't have the time as I need the item!
    grocery challenge Sept 2012 £21/£399
  • Outdoorlass
    Outdoorlass Posts: 315 Forumite
    edited 19 September 2011 at 4:07PM
    Can anyone please help me?

    All sorted now:)
    grocery challenge Sept 2012 £21/£399
  • soolin
    soolin Posts: 74,957 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Does it still show named goods?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • I don't understand how your seller is failing to amend their Paypal address on the original invoice. If you have cancelled the unclaimed payment, then all they need to do is amend the recieving email address and re-invoice you in ebay. It really isn't hard to do which makes me wonder about your seller tbh!

    Have you tried clicking 'Pay Now' again in 'My Account' and completing the transaction that way? If so, does it still say unclaimed?

    I think I'd be like you and a bit wary.

    CC xx
  • soolin
    soolin Posts: 74,957 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I don't understand how your seller is failing to amend their Paypal address on the original invoice. If you have cancelled the unclaimed payment, then all they need to do is amend the recieving email address and re-invoice you in ebay. It really isn't hard to do which makes me wonder about your seller tbh!

    Have you tried clicking 'Pay Now' again in 'My Account' and completing the transaction that way? If so, does it still say unclaimed?

    I think I'd be like you and a bit wary.

    CC xx

    The sytem doesn't let the seller change the email address after auction ends, the only way to redo it is to send a standalone invoice. On the few occasions I have mistyped my paypal ID there has been nothing at all I can do to change it, but I have at least corresponded with the buyer and apologised profusely and explained exactly why I need to send a seperate invoice.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin wrote: »
    The sytem doesn't let the seller change the email address after auction ends, the only way to redo it is to send a standalone invoice. On the few occasions I have mistyped my paypal ID there has been nothing at all I can do to change it, but I have at least corresponded with the buyer and apologised profusely and explained exactly why I need to send a seperate invoice.


    I had an unclaimed payment last week and the seller somehow changed their PP email address to claim it. I thought you could do it that way?

    I stand corrected!

    CC xx
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Can you pay it by sending a payment through your paypal, you can link it to ebay goods, I think it does say that you should go through ebay checkout & you'd need to check to make sure that you are still covered by paypal.
  • soolin
    soolin Posts: 74,957 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I had an unclaimed payment last week and the seller somehow changed their PP email address to claim it. I thought you could do it that way?

    I stand corrected!

    CC xx

    It might just be me of course- I sometimes think ebay make it difficult for me on purpose. I can only change my invoice paypal ID on multiple buys, otherwise the id box is solid/greyed out
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Outdoorlass - what value item are you talking about here? i.e. is it high value / highly scammable (new word?!!)

    Is this item really worth taking a 'risk' you are uncomfortable with by paying like this?

    If not, then, walk away and not worry. You paid through ebay, not your fault the payment was not claimed. You won't get a NPB as you can prove you paid - despite it being unclaimed.

    Sometimes, you just have to step back and ask - is it really worth it?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.