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Laptop keeps crashing, with an error message, can you help please

JPS29 · 2011-09-15 10:10:58

Hi My laptop after about 30 mins keeps crashing/turning the screen blue with the following written, word for word "A problem has been detected and windows has been shut down to prevent damage to your computer. A process or thread crucial to system operation has unexpectedly exited or been terminated. If this is the 1st…

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caragibson Posts: 4 Newbie

16 September 2011 at 10:42AM

SteveJH200 wrote: »

There are two other possibilities - If the laptop is overheating caused by dust in the cooling system then it will cause a shutdown. Secondly, the memory (RAM) could be defective. Try the software options first though.

agreed with this. my laptop shutted down many times because of overheat...

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Laptop keeps crashing, with an error message, can you help please

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