XBox 3 red lights fault

retepetsir

loves_a_bargain wrote: »

thanks, how did you get in touch with them?

http://support.xbox.com/en-GB/xbox-360/troubleshoot/repair/repair-process

loves_a_bargain

TazR wrote: »

And a nice evening to you as well!

Perhaps he meant email, phone etc. Either way why so hostile, even if its a daft question.

yes, thank you that is what i ment. I thought you may have had a specific email address or something.

ap0llo_*

Microsoft should still sort it out, I took mine into Game.

ridethelightning

loves_a_bargain wrote: »

thanks, how did you get in touch with them?

I did it all online. You have to register one of the codes on the back of the xbox (cant remember which one) and then fill in all the details. I got a reply very quickly confirming the repair would be covered by the warranty despite being outside of the warranty period.

The link retepetsir gave seems to be the one to use. The one I used was different but it has probably changed since then.

Good luck. I was impressed by microsoft and the way they handled mine, hopefully you have the same experience.

notsorichandnotsofamous

Have you tried contacting microsoft? Mine went a while ago and I knew it was out of warranty and also could not find the receipt but tried their online form. They paid for it to be collected, fixed it within a week for free and returned with a free 3 months xbox live gold card!

Worth a try if not already done so.

I did the same knowing that it was out of warranty,My sons went at more or less the same time.
They collected and within a week,we both had a brand new Xbox each.

bluenoseam

I know when i sent mine back last time they sent me out a brand new machine, but that was a second repair & well, more than a little trouble getting to that stage including them telling me they'd repair it free then phoning me up to charge me, but that was 2 years ago and i've never had a problem since.

ridethelightning

notsorichandnotsofamous wrote: »

I did the same knowing that it was out of warranty,My sons went at more or less the same time.
They collected and within a week,we both had a brand new Xbox each.

Yes, thinking back I think mine was actually replaced with a new one rather than being repaired as it had a quieter fan and a problem where the DVD drive didnt always read the disk was gone. Unfortunately I hadnt noted any of the serial numbers so cannot know for sure and my xbox was still unmarked.