New build house. How do I get internet?

Daniel_gecko

Hi everyone. In a couple of weeks I will be moving into my first house, it's a new build so I think that means BT sockets are in the walls.
But they are not connected or activated? I don't know what either of those terms means.

What do I have to do to get the phone/internet working, and how expensive is it?

Thank you

macman

You need to get your BT line physically connected by your chosen provider, which does not have to be BT. 'Connected' means that the line is physically in place, 'active' means that the line is connected through to the exchange and operational.
A standard BT line provision is around £130, but there are always offers running, the price will depend on what rental/calls/broadband contract you sign up to.
Start with putting your postcode into the exchange search facility of www.samknows.com that will show you the LLU provider options on your exchange-these will usually be the cheapest.
Your other option (if you are in a cabled area) will be VM cable service, which does not require a BT line.

Daniel_gecko

Okay so it is currently in my house, next it needs to be connected, then it needs to be activated?

I'm currently with plusnet, they said it would cost £49 to get internet working on my new house. That doesn't seem too bad.

macman

Yes but the two processes will effectively be done as one operation, the line will be installed and connected on the same day.
Reconnection is only a separate process for lines that have been disconnected.