Comparethemarket - Meercat toy farce!

WombleSW20_2

Thank you for your responses.

It turns out that Admiral had used the rates that I had been quoted from comparethemarket and simply updated the rate on to the policy I had previously had with them. It therefore looks like a simple renewal to Admiral and wasn't picked up by the 'Meercat team' as a new policy.

I was put through to Admiral's call centre (sounded like an India based one) and the agents had no idea what I was taliking about ("you mean you get a free meercat with our policies?!". To change the source code on the policy would require the unwinding of the whole policy and setting it up again. All for a blo*dy meercat toy!

I'm afraid at this point I lost the will to live and gave up............

huckster

How can Admiral use comparison site information to update an existing policy, without your knowledge or consent ?

bigblackdog

i got insured through elephant one year and they sent me a stuffed elephant soft toy , i thought it was good quality and looked just like the cartoon elephant on there adverts .
It was an unexpected freebie as was not told about it beforehand and it asnt on any adverts.
the kids thought it was tat , and had no interest .

WombleSW20_2

Huckster - I provided them the quote from Comparethemarket inorder to reduce the premium from the renewal notice Admiral had previously given me. I had asked for a seperate policy to be created but they simply updated the rate on the existing policy.

Quentin

WombleSW20 wrote: »

It therefore looks like a simple renewal to Admiral and wasn't picked up by the 'Meercat team' as a new policy...... All for a blo*dy meercat toy!

I'm afraid at this point I lost the will to live and gave up............

As you know, a meerkat toy is just about worth its weight in gold.

Why not cancel and start again. (Assuming no charge for cancelling during the cooling off period)

blackscarfe

I applied for my meerkat a month ago & contacted Compare the Market to see where it was. After getting replies which didnt answer my question they then said they were waiting for validation from my insurers. I contacted my insurers and Compare the Market had NOT contacted them. Seems they have not thought this through. Many people will be waiting 90 days (yes! they told me to wait that long) before they contact the company only to find that they are no further forward.
What a mess!

WombleSW20_2

I got my meercats eventually after numerous compliants and reference to this site to show them how many people had read about my experience. The root cause of my problem was that I used Compare to get an improved quote from my insurer Admiral and Admiral had decided to simply update the price on the current policy rather than set up a new one as they said they would.

pimento

http://www.amazon.co.uk/s/?ie=UTF8&keywords=meerkat+toys&!!!!!googhydr-21&index=toys&hvadid=7108525369&ref=pd_sl_40k3l5ya7o_b

Torry_Quine

Mine came today. The policy was taken out over two months ago so it does take a while but it should come in the end.

Final_Days

DCFC79 wrote: »

Its just a toy so is it worth it,

This was my original thought as well, but apparently these toys can be sold on for quite a bit on the black meerkat...