Help....CURRY's

Elmer_Dudd

Anyone got any email addresses for senior management in Currys to get them to resolve a problem with faulty goods!:mad:
They seem uncontactable-except for the usual cutomer service email address.
Hope you can help,
Elmer:cool:

Becles

Have you tried the aftersales telephone number on your reciept. Sorry don't have it to hand.

I've got a problem with faulty goods, and the people on the telephone line have been really helpful.

Elmer_Dudd

Need to contact someone with a bit of clout-having the Curry's runaround at the moment over faulty electrical goods and local store manager being unhelpful.
Cheers,
Elmer

Elmer_Dudd

(With apologies to George Lucas)

'Help me MSE...You're my only hope.'

Elmer

hollydays

Elmer-Ithought you had more sense than to buyfrom currys

ScottishSapper

Curry's are part of the DSG group, I think the CEO is:
John Clare

DSG Retail Limited,
Maylands Avenue,
Hemel Hempstead,
Hertfordshire HP2 7TG

Elmer_Dudd

Hollydays-good point-alas it was not me that bought from these charlatans-it was our very elderly relatives who they have now left high and dry!
We are fuming over their treatment and want someone at the top to sort it out!!

Scottish Sapper-appreciate your message-already sent a recorded delivery message to MD at that address-no joy.
Wanted an email address of top brass to send them a rocket as relatives have no email and are over a grand out of pocket!!These guys can really upset and browbeat older and more vulnerable people!!:mad:

Elmer:cool:

changkra

ScottishSapper wrote:

Curry's are part of the DSG group, I think the CEO is:
John Clare

DSG Retail Limited,
Maylands Avenue,
Hemel Hempstead,
Hertfordshire HP2 7TG

DSG:confused: sorry to sound a bit think but what is DSG please?

ScottishSapper

changkra wrote:

DSG:confused: sorry to sound a bit think but what is DSG please?

Appear to be an umbrella for several brand names. Best look at their website for full explanation http://www.dsgiplc.com/Layout.aspx?CatID=95c3cceb-b085-4882-9380-919fc28eaabd&ID=5aad56ce-5794-4928-8d1a-4923e120929d

ScottishSapper

Elmer_Dudd wrote:

Scottish Sapper-appreciate your message-already sent a recorded delivery message to MD at that address-no joy.
Wanted an email address of top brass to send them a rocket as relatives have no email and are over a grand out of pocket!!These guys can really upset and browbeat older and more vulnerable people!!:mad:

Elmer:cool:

Sorry Elmer, I did see you were looking for an email address, somehow sidetracked myself and came up with the postal address I posted:embarasse
No doubt as you I have trawled both the Curry's and DSG sites and can only come up with the 'normal' email addresses.

Maybe it will be worthwhile emailing the customer services at Curry's once more explaining your problem, (I would also check on the Royal Mail site and find out when the letter was delivered and who signed for it (download the online POD and insert it in the email)) and that you have already sent a Registered Letter and if you have not got a suitable reply with 7 days then you intend further action through the Small Calims Court under the Sale of Goods Act.

changkra

ScottishSapper wrote:

Appear to be an umbrella for several brand names. Best look at their website for full explanation http://www.dsgiplc.com/Layout.aspx?CatID=95c3cceb-b085-4882-9380-919fc28eaabd&ID=5aad56ce-5794-4928-8d1a-4923e120929d

Thanks for this, the only one i recognised on the web site is Currys but i had no idea it was a part of so many.