Problems using all of halifax services

coco1277_2

Hi , I am aware that over the weekend halifax were upgrading there systems but since them doing this I have been unable to send any faster payments and when I have tried to use my debit card or use cash machine my transactions have all been declined .
I was just wondering if anyone else has had any problems at all doing any of the above ?

Stageshoot

Not sure, though the upgrade was due to be done by this morning, I can get into my current account but my Websave accounts are showing as unavailabe still.

10_66

coco1277 wrote: »

Hi , I am aware that over the weekend halifax were upgrading there systems but since them doing this I have been unable to send any faster payments and when I have tried to use my debit card or use cash machine my transactions have all been declined .
I was just wondering if anyone else has had any problems at all doing any of the above ?

People are experiencing different things at present. There are quite a few threads about this. Some people's accounts have gone awol, others (like me) can see balances but not transaction history. I've read about others experiencing delays trying to withdraw from ATMs, and Faster Payments issues, cheque clearing issues, credit card issues and mortgage amounts being incorrect. I think there a "few" teething problems that they'll hopefully get sorted out soon.


..........

robbie1412

I posted this in another thread, but same applies here...... I had given out a Halifax cheque for £150 which unfortunately, I was going to have to let bounce today. I had a balance of £50 with £15 available as I had spent £35 on debit cards over weekend. Went to draw the £15 out this morning and balance is ZERO available ??? Checked online, and they have processed the £150 cheque, ( something which they have never done before ), ignored my £35 spent on cards and left me with a balance of £100 overdrawn ????? ON a basic account with NO OVERDRAFT ?

I have child benefit coming in tomorrow which was to going to cover a really important £15 chq, but thats probably going to bounce now as I will still be overdrawn by about £55. My only thoughts are that if they have allowed ALL chqs to clear today regardless, that hopefully they will do same tomorrow for my important £15 one. This has really stuffed up my plans... :-(

jonesMUFCforever

robbie1412 wrote: »

I posted this in another thread, but same applies here...... I had given out a Halifax cheque for £150 which unfortunately, I was going to have to let bounce today. I had a balance of £50 with £15 available as I had spent £35 on debit cards over weekend. Went to draw the £15 out this morning and balance is ZERO available ??? Checked online, and they have processed the £150 cheque, ( something which they have never done before ), ignored my £35 spent on cards and left me with a balance of £100 overdrawn ????? ON a basic account with NO OVERDRAFT ?

I have child benefit coming in tomorrow which was to going to cover a really important £15 chq, but thats probably going to bounce now as I will still be overdrawn by about £55. My only thoughts are that if they have allowed ALL chqs to clear today regardless, that hopefully they will do same tomorrow for my important £15 one. This has really stuffed up my plans... :-(

You have a cheque book with a basic account?

dawyldthing

i can't access the transaction history and should have had some interest yesterday and its not showing today

emma-uk

I can't make any payments or view my balance. My Car Insurance DD has not been paid today and I am have just the min tried paying a bill online and it was declined. I had to use the counter today after attempting to pay for a haircut which was very embarrassing when my card was declined when I went to pay.

Thanks Halifax!

bobblebob

Anyone contracted Halifax to see what they have to say about this?

Also anyone had a successful DD taken out or used thie card to buy something today?

Keith

I went into the branch today about a returned DD as I couldn't access to transfer money into the account. They cancelled the charge there and then. I think they are expecting it tbh.

bobblebob

Well ive got a DD thats due out on the 15th. I want it to come out and hope this changeover doesnt mess it up, as it shouldnt be up to me to sort it out with the company who i will then owe money

needingaccountability

I've made online purchases today without a problem. Though couldn't get cash out yesterday.