Halifax - Can no longer see old statements?

aliasojo

Happy to accept I'm just not looking properly, but I can't seem to see any old statements online anymore since the site changed a few months back.

Is it just me or has the ability to do this been removed?

stclair

I might be just to the upgrade over the weekend.

I noticed on twitter that the halifax said once its done customers will be able to see 6 years worth of statements online.

pinkdalek

Probably due to the upgrade to their systems over the weekend.

Check later in the week.

rb10

Mine are still available ... go into the account, scroll to the bottom and you'll see a box where you can choose previous statements.

aliasojo

No, it's not just this weekend, I tried a couple of weeks back to access old statements.

rb10, the only 'previous' I can see, is at the bottom of the statement I'm looking at, and all that shows is more pages of the same month's statement iyswim.

rb10

aliasojo wrote: »

rb10, the only 'previous' I can see, is at the bottom of the statement I'm looking at, and all that shows is more pages of the same month's statement iyswim.

In that case, do you get paper statements? If you've opted not to have online statements then the box won't show up.

See how it would look if you are paper free -
http://www.onlinebankingdemo.co.uk/launchhalifax.html -> Managing Your Accounts -> Your Statements -> Time 0:56.

MoneySavingUser

stclair wrote: »

I noticed on twitter that the halifax said once its done customers will be able to see 6 years worth of statements online.

cool - even if they haven't been signed upto online banking for that long (but held the account for that long)?

aliasojo

rb10 wrote: »

In that case, do you get paper statements? If you've opted not to have online statements then the box won't show up.

See how it would look if you are paper free -
http://www.onlinebankingdemo.co.uk/launchhalifax.html -> Managing Your Accounts -> Your Statements -> Time 0:56.

Ah, that's it then. Thank you.