can't seem to unsubscribe to a MSE forum thread

christopher_h

Hi,

Recently I subscribed to the mobile phone forum when my contract was up for renewal - but now I can't seem to unsubscribe ?

This is the forum:
http://forums.moneysavingexpert.com/forumdisplay.html?f=14

But when I actually go to the thread and click forum tools, I only get given the option to 'subscribe' when I should be offered the 'unsubscribe' (I subscribe to 4 forums so am familiar with the process)

At the bottom of the last email I received from this forum is this message:
Unsubscription information:

To unsubscribe from this forum, please visit this page:
http://forums.moneysavingexpert.com/subscription.html?do=usub&f=14

I visited this page and the forum isn;t listed as one of my subscriptions ?

Any suggestions pls ?

Chris

derrick

User CP> List subscriptions> tick the box,on the right that you want to unsubscribe,>, click the drop down window at the bottom, click "delete subscription" click "go" job done.

christopher_h

thanks Derrick but I went there and the mobile forum thread I refer to is not listed YET I keep receiving the updates every night around midnight (along with the other 2 threads I subscribe to (which are listed actually) - strange or what :rolleyes:

MSE_Martin

No idea myself - but i will ask my techies to look at this to see if they can help

christopher_h

Thanks Martin ;-)