NON FAULT ACCIDENT! Disgusting behaviour by AVIVA

Dynamic_Panda

If the policy is in your parents name but you are the one who drives the car the most then you are fronting............which is probably why it is being investigated which all insurers have the right to do no matter who the policy holder is, you or your parents............

Which brings me to this question...........who is the actual owner of the vehicle and why is it insured in their name when you are coming across in your posts as the main driver...............

I have actually repudiated claims because of parents taking out a policy in their name when clearly they are not the main driver of the vehicle.............

DP

vax2002

So following advice from the pundits, you are now making 2 claims ? to your own insurance and to MIB ?

lazer

I doesn't matter who the main driver is, or even if the car had insurance.

This is a non fault claim of the Third Party, who you have said has insurance.

Aviva will be recovering their costs, so really i see no reason for holding up the claim.

In relation to the fronting issue - why is it fronting just because the insurance is in her parents name?

When i was a young driver, I was a named driver on my parents car, and would actually be a regular driver of it, but my Dad was the main driver, he would drive it to work etc, and myself and my mum would tend to use it in the evenings/weekends.
I (amd mum) would feel very inconvienced when Dad's car was in the garage etc, as none of us then had the car!

I think there is an assumption here that families tend to have more than one car nowadays, but this isn't always the case.
It is very reasonable that a family of 3 or 4 could share one car and all be fairly regular drivers.

mikey72

That's why I asked in post#31

dunstonh

In relation to the fronting issue - why is it fronting just because the insurance is in her parents name?

It may not be. Aviva havent decided yet either. All that is being said is that there is more than enough suspicion for them to investigate.

deutsch

lazer wrote: »

I think there is an assumption here that families tend to have more than one car nowadays, but this isn't always the case.
It is very reasonable that a family of 3 or 4 could share one car and all be fairly regular drivers.

I have heard that some insurance companies actually repudiate the claim, when they find out that the policyholder has two cars - two policies. My guesses as to things they would check:
Registered owner
Registered keeper (this can be different)
Whos bank account was/is used to pay the policy
Number of vehicles in the household
Number of vehicles the policyholder has access to (insured to drive)
Where vehicle is kept/parked overnight (could be different)
Which vehicle they use to commute (obviously can afford more than one vehicle. will also show which vehicle is used more often)
Class of use advised
All driver's occupations
Mileage advised, mileage history
Claims (if on one vehicle and not the other) All claims must be declared/and convictions
Also any changes they should have notified the insurance company at the time
Driver at time of incident, person who reported claim, police reports if any

[Deleted User]

Hi Nervo1234

My name is Dave and I work for Aviva. If you can email me the following details to [EMAIL="david.hyam@aviva.co.uk"]david.hyam@aviva.co.uk[/EMAIL] I will be happy to look into this for you and see if there is anything I can do to help.

Policy Number

Policy Holders Full Name
Policy Holders Date of Birth
Policy Holders Post Code

a contact email address and telephone number for yourself.

as soon as I get this information I will speak to our claims team and hopefully get this resolved for you.

Dave Hyam
Social Media and Web Support Team
Aviva

dacouch

Aviva_company_representative wrote: »

Hi Nervo1234

My name is Dave and I work for Aviva. If you can email me the following details to [EMAIL="david.hyam@aviva.co.uk"]david.hyam@aviva.co.uk[/EMAIL] I will be happy to look into this for you and see if there is anything I can do to help.

Policy Number

Policy Holders Full Name
Policy Holders Date of Birth
Policy Holders Post Code

a contact email address and telephone number for yourself.

as soon as I get this information I will speak to our claims team and hopefully get this resolved for you.

Dave Hyam
Social Media and Web Support Team
Aviva

Was Beccus a victim of Aviva's progressive improvements eg made redundant?

chanz4

I wonder if they know its not the policy holder.

[Deleted User]

Hi dacouch

Thanks for your enquiry. I'm happy to say that Becca is still with us here at Aviva, but she has now moved to a new role within the company. Due to her new role I will be taking over her duties on this forum and I'm here to help with any Aviva related queries.

Dave

Dave Hyam
Social Media and Web Support Team
Aviva