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mutualpoints

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  • cheque problems again same old story.
    I had this problem last year it was rumoured then that they have cash flow problems seems like history is repeating itself.
    Mine took over 3 months to sort out.
  • katie2407
    katie2407 Posts: 352 Forumite
    used paypal for payment. take about 6 weeks though to come . no fees were deducted
    :mad: 5 account to clear- £14580.47/£1074.90- 7.3% paid off
    debt free nov 2012 before that I hope
    sealed jar no 420
  • I got my cheque- took about 3 weeks to arrive.
  • bettyglasow2009
    bettyglasow2009 Posts: 2 Newbie
    edited 2 December 2010 at 9:03PM
    Been waiting since September for a Paypal payment.

    After chasing and being passed from pillar to post, have now been told I am not getting a payment due to having too many points!!!!! These were accrued from when they were running at paying for referrals of 1500 points back in 2007 - of which they are denying knowledge of it. Even though they can access my account.

    If anyone has a confirmation email showing this is the case, can they send it to [EMAIL="support@mutualpoints.com"]support@mutualpoints.com[/EMAIL] as that could be the problem why prople are waiting for payments.

    Many thanks.

    Update: Many thanks to Tim who has sent me a copy of the email I need and who is in the same position of waiting since August for a payment.
  • marvin
    marvin Posts: 2,186 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    cheque requested a week ago arrived this morning.
    I started with nothing and I am proud to say I still have most of it left.
  • bettyglasow2009
    bettyglasow2009 Posts: 2 Newbie
    edited 8 December 2010 at 9:58PM
    Well, I'm still waiting from September for a Paypal payment so congrats on your cheque payment.

    Still awaiting replies to emails from them and I need some much needed Xmas money. Might have to turn into Scrooge this Xmas otherwise.
  • wearside_2
    wearside_2 Posts: 1,508 Forumite
    Cashback Cashier
    Pricerunner stopped tracking for me again on 1 February. I queried this and got the usual fob off of they can be added after 28 days. Seems strange to me that they are added daily for a couple of weeks apart from the odd omission, then zilch:mad:
    To Dare is To Do:beer:
  • Tergat
    Tergat Posts: 818 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Same for me, the tracking is just ridiculously bad...

    I got a notification today saying points were added and I was thinking it must be all the points over the last 14 days or so. On my account they only added the points from yesterday. They are going to receive a big complaint email from me with the dates I clicked on, not letting this go with them as they shouldnt advertise the offer and not pay :mad:
  • wearside_2
    wearside_2 Posts: 1,508 Forumite
    Cashback Cashier
    Tergat wrote: »
    Same for me, the tracking is just ridiculously bad...

    I got a notification today saying points were added and I was thinking it must be all the points over the last 14 days or so. On my account they only added the points from yesterday. They are going to receive a big complaint email from me with the dates I clicked on, not letting this go with them as they shouldnt advertise the offer and not pay :mad:

    I got all excited reading this as I thought that maybe just maybe some of my hundreds of missing points had come through. Alas no such luck. They reckon that at most they are 28 days behind, so I shall leave it until the end of the month and email again.
    To Dare is To Do:beer:
  • wearside_2
    wearside_2 Posts: 1,508 Forumite
    Cashback Cashier
    I agree 100% with what is said but alas Mutualpoints will not do anything with something that is basically money for nothing !
    To Dare is To Do:beer:
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