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mutualpoints

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  • MarcD_2
    MarcD_2 Posts: 172 Forumite
    Part of the Furniture Combo Breaker
    just checked my account this morning - I havent received any points for searches since 16th September - this includes Kelkoo, Pricerunner, BuyCentral and Erdoh...
  • BigDunc
    BigDunc Posts: 328 Forumite
    You're not the only one MarcD. I've sent them an email querying it, if I get a response I will let you know.

    Duncan
    Fiscal drag, that's my problem. Too many people dragging on my fiscals.
  • MarcD wrote: »
    just checked my account this morning - I havent received any points for searches since 16th September - this includes Kelkoo, Pricerunner, BuyCentral and Erdoh...

    Me too. I emailed them about it yesterday and got a reply today to say if I tell them how many I am missing she will add them on manually. They did that with pricerunner a couple of weeks ago but I dont really want to have to keep asking for points that are usually done automatically.
  • libra10
    libra10 Posts: 19,601 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm in the same position. They add them manually when you email but their automatic tracking system is useless. Haven't received points for Pricerunner, Kelkoo, Buy Central, or Erdoh. Receiving fewer reward emails too.
  • fruity_swt
    fruity_swt Posts: 121 Forumite
    i am so dissapointed with them, they ignore your emails, or they tell you i'll look into it and never get back to you. i'm missing over 500 points. how useless are they!! mad mad!
  • pepsimax
    pepsimax Posts: 119 Forumite
    is anyone getting rewarded for pricerunner,kelko,buycentral etc,last reward points i had were back on sep 17th
  • Wolfhound
    Wolfhound Posts: 568 Forumite
    500 Posts
    Same here pepsimax. I emailed and got pricerunner points added
    manually but when my sister sent them an email about missing points, they didn't get back to her.

    I don't bother doing the clicks now, how are we supposed to keep track of points we may or may not have been rewarded.

    Shame, I used to like MP. I hope they get their problems sorted.
  • BigDunc
    BigDunc Posts: 328 Forumite
    I got a fairly quick response and they have added the 360 points that I estimate I have missed out on from PriceRunner. They have also asked me to email back regarding how many points I think are due from Kelkoo, Erdoh and BuyCentral. Hmmm 10,000? 20,000? :)
    Fiscal drag, that's my problem. Too many people dragging on my fiscals.
  • scubaangel
    scubaangel Posts: 6,600 Forumite
    Part of the Furniture
    Double posted
    It’s not worth doing something unless someone, somewhere, would much rather you weren’t doing it.
    Sir Terry Pratchett
    Find my diary here

    http://forums.moneysavingexpert.com/showthread.php?t=5135113
  • scubaangel
    scubaangel Posts: 6,600 Forumite
    Part of the Furniture
    Ive got my debit card registered with their high street section and it works great - as long as I remember to use it when I go in, but given how many other places are starting to offer it does anyone know if you can register the card with more than one of the schemes?

    I presume its the same company doing the work and feeding the info back to all of the sites who offer it so probaably not but before I get cheeky and try it has anyone tried it and does it work? :confused:
    It’s not worth doing something unless someone, somewhere, would much rather you weren’t doing it.
    Sir Terry Pratchett
    Find my diary here

    http://forums.moneysavingexpert.com/showthread.php?t=5135113
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