Paper bill charge - can i cancel a contract on this

darnesy

This is the relevant section from their T&C's

8.7. You may also end this Agreement immediately by notifying us if:- 8.7.1. the Services are no longer available to you for a significant period of time (such a period not to be less than 7 days);

8.7.2. we change this Agreement to your significant disadvantage (in our reasonable opinion) in accordance with Clause 12.1 provided you give us a minimum of 14 days' notice by contacting us in accordance with Clause 8.11 and provided you notify us within 30 days of our telling you about the changes; or

8.7.3. we increase the Charges or vary the terms of this Agreement to your material disadvantage provided:

(i) you give us a minimum of 14 days’ notice by contacting us in accordance with Clause 8.11; and

(ii) you notify us within 30 days of our telling you about the changes. This does not apply where the increase or change relates solely to Additional Services in which case you may only cancel, or stop using, that Additional Service.

8.8. Your right to end this Agreement set out in Clause 8.7 does not apply if the increase to the Charges made under Clause 8.7.3 (calculated as a percentage) is no more than the increase in the Retail Prices Index Figure ("RPI", also calculated as a percentage) for the period from the month of the last increase (if any) to the month before we send you notice of the change.

8.9. If the Services are suspended, this Agreement will still continue. You must pay all Charges under Clause 6 during any period of suspension until the Agreement is ended including all monthly (or other periodic) charges for any Minimum Period which remains to run.

Can i cancel my contract as they have implemented a £1.50 paper bill charge.

drbesty

In one word.....no

grumbler

In more words and slightly less categorical: Detrimental Contract changes - can I void?

Guys_Dad

Do a search. There is a long thread on this within the last 6 weeks.