Toshiba Qosmio PCI express error - help!!

tootsie215

The other night I used my qosmio G40 10e to watch a saved film. At 3am it switched on (from sleep mode) said it was updateing or something to that effect (I was half asleep).
Anyway the next morning I switched on to a black screen with PCI EXPRESS error.

Took it to local PC repair shop who cleaned it and checked internal connections but no joy.

Toshiba not helpful and talking in the £hundreds with no guarantee.

any ideas?

GunJack

can you boot into BIOS??? If so, change boot order to boot from CD first, and try Hiren's boot disk/puppy linux/etc. At least that'll tell you if it's hw or sw related

tootsie215

GunJack wrote: »

can you boot into BIOS??? If so, change boot order to boot from CD first, and try Hiren's boot disk/puppy linux/etc. At least that'll tell you if it's hw or sw related

Sorry, not sure how to do that but I have tried pressing F2 when I switch it on and I get a choice of drives to boot from. there is what I assume to be HD 1 HD2 which it skips past, CD, floppy, 2 monitor icons and a usb stick.

As you can tell I'm a PC illiterate who, thanks to MSE got a really nice laptop very cheap a few years ago.

Anyway, does that give you any ideas. I dont seem to remember getting cd back up disk when I bought it.

GunJack

you'll need to download and burn hiren's on another pc, and use that cd to boot the poorly tosh

http://www.hirensbootcd.org/download/

download from here, save it to desktop and extract the .ISO image...very important. Then, burn that .ISO image to cd using something like imgburn or nero which burn .ISO files. Use this to then boot the lappy

tootsie215

GunJack wrote: »

you'll need to download and burn hiren's on another pc, and use that cd to boot the poorly tosh

http://www.hirensbootcd.org/download/

download from here, save it to desktop and extract the .ISO image...very important. Then, burn that .ISO image to cd using something like imgburn or nero which burn .ISO files. Use this to then boot the lappy

I will get someone to help me with this and let you know how it goes.
thanks so much for your help

tootsie215

GunJack wrote: »

you'll need to download and burn hiren's on another pc, and use that cd to boot the poorly tosh

http://www.hirensbootcd.org/download/

download from here, save it to desktop and extract the .ISO image...very important. Then, burn that .ISO image to cd using something like imgburn or nero which burn .ISO files. Use this to then boot the lappy

Hi many thanks for the advice but unfortunately it didnt work. Whilst the CD did seem to be loading for a few seconds it still went to 'PCI express error'. No matter which drive I tell it to boot from, it does the same.

Any other ideas or do you think I should chop it up and ebay it?

Its a shame cos I really like the size of screen and the sound quality but my budget would not stretch anywhere near a similar replacement.

GunJack

make sure you've got no usb/flash cards/etc in it before trying again. If it does it again I'd be inclined to whip the hdd out and try again....

tootsie215

GunJack wrote: »

make sure you've got no usb/flash cards/etc in it before trying again. If it does it again I'd be inclined to whip the hdd out and try again....

Thanks GunJack I did try again but still the same response. Sorry to sound stupid but are you saying to open the case and just unplug the hard drive and then close back up and then start up the laptop again?

GunJack

tootsie215 wrote: »

Thanks GunJack I did try again but still the same response. Sorry to sound stupid but are you saying to open the case and just unplug the hard drive and then close back up and then start up the laptop again?

yes, and set it to boot from the cd drive with the hirens bootdisk in it. It probably will still be the same, and then you're probably looking at a motherboard fault.....

w_ian

Your GPU has failed and needs changing for an updated one:

Search in ebay for 290610034665

TakeThis

w_ian wrote: »

Your GPU has failed and needs changing for an updated one:

Search in ebay for 290610034665

Apparently a known issue with the Nvidia modules.

A related thread.