Taking out a phone contract in a shop...T&C`S Help

kinkymalinky

Hi

First post


I took out a contract phone with t-mobile last friday 5th Jan from a company called chitter-chatter i.e went into their shop

I now realise it`s not for me

Is there a cooling off period i.e where I can take it back if the phone has not been used or been charged up. have not took it out of the box


the only thing I am wary of is the sales person undid the security seal, and placed the sim card in the phone, but as I say. it has not been used

Stompa

I guess this:

http://www.chitter-chatter.co.uk/terms.php

is intended to cover online purchases, but maybe item 7 will also apply if bought from a shop?

kinkymalinky

Stompa wrote:

I guess this:

http://www.chitter-chatter.co.uk/terms.php

is intended to cover online purchases, but maybe item 7 will also apply if bought from a shop?

Hi

I did read that, but wondering if it applies if you took out from the shop,,,it`s a bit vague on that

Stompa

kinkymalinky wrote:

Hi

I did read that, but wondering if it applies if you took out from the shop,,,it`s a bit vague on that

I'd give the shop a call asap.

kinkymalinky

kinkymalinky wrote:

Hi

First post


I took out a contract phone with t-mobile last friday 5th Jan from a company called chitter-chatter i.e went into their shop

I now realise it`s not for me

Is there a cooling off period i.e where I can take it back if the phone has not been used or been charged up. have not took it out of the box


the only thing I am wary of is the sales person undid the security seal, and placed the sim card in the phone, but as I say. it has not been used

Anyone else have any thoughts on this....