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Mobile phone inssurance.. How to get rid of it

macgyver
macgyver Posts: 1,291 Forumite
Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
I bought a contract phone on the net and the phone arrived quikly all well and along with it came 3 months free inssurance... all done n forgotton when suddenly on one day I get an invoice from the inssurance company mobile phone supercover and thanking me for choosing them ( which I never did!!)

It was nowhere mentioned in the terms and conditions about this.
I dont want this... but anyway they would direct debit from my account the details of which must have been passed on by the phone provider.

Is there any way that I can avoid paying any money to them for inssurance as the inssurance company in their letter have stated that I need to give them one months written notice and the first payment is due on 14th march.

Kindly help
I wanted to thankyou a million times but its a shame that I can press the button just once :T

Comments

  • Smartasss
    Smartasss Posts: 873 Forumite
    The easiest (and surest) way is to contact your bank and cancel the direct debit to the insurance company.
  • ArsenalFC
    ArsenalFC Posts: 1,095 Forumite
    Dont know what company you'd bought the phone from, but that is the normal practice by all these companies which offer 3 months free insurance, they will continue to debit you for £5.99 (or so) per month if you dont cancel after the free period. Get in touch with the company you got the phone from and see what they say.
  • TREVORCOLMAN
    TREVORCOLMAN Posts: 1,001 Forumite
    Or you could just say you dont want it to start with. OSPS orders allow you to do this. This may be a better way for some who would otherwise forget to cancel after the free period.
    I am NOT a mortgage & insurance adviser - or anything to do with finance, that was put on by the new system I dont know why?!
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    Ring the company to discuss it. And cancel the direct debit with your bank; make sure there isn't a 2nd DD for technical support or cancel this too.
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