We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Mobile phone inssurance.. How to get rid of it

macgyver
macgyver Posts: 1,291 Forumite
Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
I bought a contract phone on the net and the phone arrived quikly all well and along with it came 3 months free inssurance... all done n forgotton when suddenly on one day I get an invoice from the inssurance company mobile phone supercover and thanking me for choosing them ( which I never did!!)

It was nowhere mentioned in the terms and conditions about this.
I dont want this... but anyway they would direct debit from my account the details of which must have been passed on by the phone provider.

Is there any way that I can avoid paying any money to them for inssurance as the inssurance company in their letter have stated that I need to give them one months written notice and the first payment is due on 14th march.

Kindly help
I wanted to thankyou a million times but its a shame that I can press the button just once :T

Comments

  • Smartasss
    Smartasss Posts: 873 Forumite
    The easiest (and surest) way is to contact your bank and cancel the direct debit to the insurance company.
  • ArsenalFC
    ArsenalFC Posts: 1,095 Forumite
    Dont know what company you'd bought the phone from, but that is the normal practice by all these companies which offer 3 months free insurance, they will continue to debit you for £5.99 (or so) per month if you dont cancel after the free period. Get in touch with the company you got the phone from and see what they say.
  • TREVORCOLMAN
    TREVORCOLMAN Posts: 1,001 Forumite
    Or you could just say you dont want it to start with. OSPS orders allow you to do this. This may be a better way for some who would otherwise forget to cancel after the free period.
    I am NOT a mortgage & insurance adviser - or anything to do with finance, that was put on by the new system I dont know why?!
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    Ring the company to discuss it. And cancel the direct debit with your bank; make sure there isn't a 2nd DD for technical support or cancel this too.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.