Cash Advanace charges

Jamcaj

I have had a yorkshire bank credit card for 5 years and have been through patches were i have used it and patches where i haven't. When I have used it i have frequently used it online on various gambling sites one imparticular. I used my card last in November, that was up until July of this year when i used it again on gambling sites I had deposited and withdrew large amounts a few times and was charged 1.5% for every deposit by the internet site. When i got my statement in on the 15th there was cash advance charges of nearly £700(2.5%) from the deposits i had made. Is there anyway i can claim these charges back as i haven't recieved any cash and i had no idea they were going to charge me for these as they never had before.

dunstonh

Is there anyway i can claim these charges back as i haven't recieved any cash and i had no idea they were going to charge me for these as they never had before.

Certain transactions are classed as cash advances. Gambling firms are frequently classed as cash advances.

Jamcaj

When i phoned them about it they said there was nothing they could do and it explains about it on the back of every statement. When i checked it doesn't mention gambling sites at all only that cash advances will be charged at 2.5%. They also claimed they sent me a letter about it but i genuinely can't remember seeing it. thanx everyone any help appreciated.

Jamcaj

thanx Dunston yes i realise that now but i have looked through my statements for the last 5 years and have never been charged for using this particular site but now they have. If i had known i could have done things differently and saved at least £500 of the charges.

Jamcaj

Has anyone had any dealings with this type of thing before ?

dunstonh

The treatment of gambling payments as cash advances has been around a few years now. However, it can take a while for a gambling firm to be identified as such. So, its possible some would go through with no cash advance costs. However, that is luck rather than norm.

The banks have published this in their T&C for some time as well.

jamesd

How betting transactions are treated varies according to the card concerned and terms and conditions can change. Many do treat them as cash advances but it's not universal.

I suggest that you start out by asking them when you were notified of the change and for a copy of the notification.

YorkshireBoy

jamesd wrote: »

I suggest that you start out by asking them when you were notified of the change and for a copy of the notification.

I have a YB Gold card and they sent me new T&Cs in both January and February of this year.

There was no specific mention (just checked them) of "gambling" now being charged as a cash advance (although it was referenced as a cash transaction in one paragraph on interest rates for each transaction type), so I assume it's been treated as such for some considerable time.

I think, as dunstonh says, they're just getting better at identifying such transaction types/establishments.

I puzzled by the OP's 2.5% fee though, because the cash advance fee on my YB Gold card is 3%, and has been for years!

Jamcaj

my mistake yorkshire it is 3% for cash advance on my card too totalled nearly £700. Used my card for same on-line site in November, December and January and didn't recieve any cash advance charges. I was just annoyed more so because i kept puttin money back and forward into my account to protect my winnings which were £220 then got bill in with £700 charges and i had already paid a 1.5% charge on the site for using a credit card which Yorkshire will recieve some of as well !

leclerc

James the answer to the question is can they be reclaimed? The answer is no they cannot be reclaimed since it is not a default fee.

jamesd

leclerc, it's not only default fees that can be sought. Changing a contract without notice could also lead to successful claims, as could action around a possible unfair contract term. In general I don't think it's fair to suddenly make large charges for something that previously had none, without clear individual notice of the change in treatment.

If Jamcaj didn't receive specific notification then I think that Jamcaj should make a complaint about it. Not because of any objection to the type of transaction but to the sudden change in treatment that caused Jamcaj to act in ways that Jamcaj wouldn't have acted if the current charges had been in place initially.