Help required

kelpie35

I have a 320gb Western Digital Passport external hard drive which is faulty.

I am hearing a clicking sound within the HD and also it is not recognising the HD on my laptop.

Can someone PLEASE help me

Thanks in advance.

justjohn

nope sounds like its knackered

kelpie35

thanks for the reply......thought that myself.

Do u know how much it would cost me to get the stuff on it retrived?

justjohn

lol depends too much.
if its the controller on the hd its an easy fix.

if its anything to do with the read/write head/hard disk platters it needs sorted in a clean room. Silly money.....i have heard 200 pounds been banded around but never attempted to get a price on data retrieval

kelpie35

The stuff on it is not worth that kind of money.

Thanks for ur help :beer:

eneville

You can get an identical disk (must have the same geometry), unscrew covers from both, swap platters from broken disk to the working chassis.

If it were in the Haynes manual, it'd probably have a five-spanner rating.

System

as a last ditch effort to retrieve the info you could try sticking the clicking hd in the freezer for a while and then connect it up - i've used this trick a couple of times, you can usually get some info off it before it goes again!
i only tried it as a last last resort and it worked for me, you'll find lots of different opinions on it on the web, can only speak from my own experience

kelpie35

the_r_sole wrote: »

as a last ditch effort to retrieve the info you could try sticking the clicking hd in the freezer for a while and then connect it up - i've used this trick a couple of times, you can usually get some info off it before it goes again!
i only tried it as a last last resort and it worked for me, you'll find lots of different opinions on it on the web, can only speak from my own experience

Thanks for that. I am away to put it in the freezer.

Will report back tomorrow with the results. :beer:

System

make sure you wrap it up etc! i was shocked it worked, they always recommend you connect it as a slave drive internally after freezing - you can get info off it quicker that way!

closed

connect is as a slave drive before freezing

Hammyman

kelpie35 wrote: »

thanks for the reply......thought that myself.

Do u know how much it would cost me to get the stuff on it retrived?

Yep. £500 per 20GB is typical when you've got a physical fault like that. https://www.retrodata.co.uk.

BTW don't keep trying it. When its clicking like that it is the equivalent of having the needle of a record player being scraped across the record.