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BT Contract end date

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  • Buzby
    Buzby Posts: 8,275 Forumite
    Afraid Contract Law takes precedence, despite what you say (or indeed, BT for that matter). For the situation to arise that you describe would requre a new contract to be entered into by the customer, and require formal acceptance. If, as you suggest you are rolled into another fixed term, then clearly the contract didn't end as you assumed, as BT would be creating a fresh obligation for you without consent. You cannot be held to be liable through inaction no previously agreed to, so if you want some fun, tell them you only agreed to 12 months and see where that gets you.

    Common misconceptions aside, a fixed-term contract would result in loss of dialtone at the end of the term. BT never to this, and a look at their Terms of Service will confirm that it remains the customers responsibility to terminate.

    A minimum term is being used as a device to prevent customers changing on a whim, BT's introduction of a rolling commitment (in exchange for a discount on calls/free evening calls) has been long criticised as most folk could not get their heads round the fact their commitment renewed, but this was never a new contract - their customer number was unchanging.
  • Buzby wrote: »
    Afraid Contract Law takes precedence, despite what you say (or indeed, BT for that matter). For the situation to arise that you describe would requre a new contract to be entered into by the customer, and require formal acceptance. If, as you suggest you are rolled into another fixed term, then clearly the contract didn't end as you assumed, as BT would be creating a fresh obligation for you without consent. You cannot be held to be liable through inaction no previously agreed to, so if you want some fun, tell them you only agreed to 12 months and see where that gets you.

    Common misconceptions aside, a fixed-term contract would result in loss of dialtone at the end of the term. BT never to this, and a look at their Terms of Service will confirm that it remains the customers responsibility to terminate.

    A minimum term is being used as a device to prevent customers changing on a whim, BT's introduction of a rolling commitment (in exchange for a discount on calls/free evening calls) has been long criticised as most folk could not get their heads round the fact their commitment renewed, but this was never a new contract - their customer number was unchanging.

    So what are you saying? That I could leave BT mid way through the second year?
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