3 phone contract

Audreyl

Okay, So ive been with 3 now for close to 20 months i would say, ive had no problems paying all monthly bills originally on a samsung galaxy at £20 pcm.
Due to my own foolish mistake i lost this phone somewhere or other most likeley on public transport, they sorted me out with, well let us just say a lesser quality phone for a higher price (£32), and thus my contract was renewed to 24 months.

Ive had no end to my problems with this phone starting a few months back, loss of signal, touch screen being unresponsive so i cannot do anything with it, and then me getting into a bit of financial trouble as i wasnt being paid for months on end, ive run up a bill of around £180 - mostly from charges and the normal monthly cost, i havnt really used this phone much if im honest - im just wondering what my options are from some of you folk who might of been in this position.

Could i cancel the contract (if at all possible), pay the remainder of the cost of the contract aswell as my bill ? and if im stuck with a debt in the 100's how much would the cost be weekly/monthly ?

Ofcourse my other option is to pay the £180, and be stuck with the broken phone paying £32 a month, for the remainder, but that is unfavourable at the moment.

Thanks for any help. :beer:

grumbler

Audreyl wrote: »

Could i cancel the contract (if at all possible), pay the remainder of the cost of the contract aswell as my bill ?

Yes you can. As you upgraded early your contract can be more than 24 months actually.

and if im stuck with a debt in the 100's how much would the cost be weekly/monthly ?

If you pay everything what debt do you mean? If you cannot pay negotiate a payment plan with '3'. They will suspend the line so that you'll be able only to receive calls and texts.

Ofcourse my other option is to pay the £180, and be stuck with the broken phone paying £32 a month, for the remainder, but that is unfavourable at the moment.

I think you can buy a 3g PAYG handset for £50is and use it with the contract.

Having said that, most mobiles come with 2 years of warranty. I don't understand why you cannot get your current phone repaired/replaced for free if you have not damaged it.