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Tmobile charging for leaving voicemail message on other phones
Today i got charged for voicemail as i accidently called another person’s phone number and it went to their voicemail, i cut that call straight away when I heard the word voicemail on the phone. I got charged 10p.
Spoke to customer service and they are stating that if you leave a voicemail message for someone on their phone or when you call the other person and it goes to their voicemail you get charged 10p.
I was not aware of this, I knew that if you retrieve your own voicemail you get charged.
:mad: I have already sent a complaint to tmobile.
Has anybody else had this charge?
Spoke to customer service and they are stating that if you leave a voicemail message for someone on their phone or when you call the other person and it goes to their voicemail you get charged 10p.
I was not aware of this, I knew that if you retrieve your own voicemail you get charged.
:mad: I have already sent a complaint to tmobile.
Has anybody else had this charge?
0
Comments
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Erm...are you being serious?
Getting through to voicemail is classed as a telephone call. Always has been. You have connected with the recipients mobile provider...If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands
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Erm...are you being serious?
Getting through to voicemail is classed as a telephone call. Always has been. You have connected with the recipients mobile provider...
That is what i thought, i could not belive that customer service girl told me that, she kept on saying read the terms and condition.0 -
That is what i thought, i could not belive that customer service girl told me that, she kept on saying read the terms and condition.
Eh?
You made a call and got charged for it, what is strange about that?
If you are on contract this is usually deducted from your inclusive minutes. If payg, well you pay for calls as you go.
Unless you are on contract and still got charged?0 -
lol,classic thread0
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*shakes head in disbelief*
(I seem to be doing a lot of that lately)If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands
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If you called someones landline and got through to their answerphone would you expect that to be free?
Of course you were charged the call was effectivly answered - albeit by an automated service.0 -
I am afraid that this is considered as a connection and you will be charged.
However I hate T-mobile for charging for checking ones own voicemail.0
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