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  • soolin
    soolin Posts: 74,139 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    macfly wrote: »
    Anything not being posted Special Delivery isn't covered by paypal protection anyway. A polite request from me for postage to a firend or relation would result in a negative if it was refused.

    I have won one fraudulent use of card claim already just by providing proof of postage to the paypal address, no tracking and no proof of delivery. So although I am aware of the risk I would still ship to an alternative address if the item was cheap enough not to worry me too much.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • I only do if it's the address I'm told to by PayPal, if it's too much effort to enter a different address at checkout then it's too much effort for me to send to a different address!!!
  • macfly
    macfly Posts: 2,728 Forumite
    You can treat your customers how you see fit. Any hint of that attitude would induce me to give you a hard time though.
    I was in a hotel in London and lost my phone stylus. A local ebay seller was available and after an email dropped a set off reception for me. Even offered to refund my 99p postage, which I declined. He had no idea that I was a reasonably big seller of phones, but got all my business for spares from that time onward.
    Pointing out paypal rules to a buyer for a trivial amount of money doesn't wash.
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    I only do if it's the address I'm told to by PayPal, if it's too much effort to enter a different address at checkout then it's too much effort for me to send to a different address!!!
    If its too much trouble to give customer service on low value items it will be too much trouble for your buyer to return or recomend yiu to friends.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
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