Sky+ recording "Failed"

glitter123

In the past couple of weeks everying I have attempted to record using Sky+ has just left me the message "Failed" in the menu. There is plenty of recording space still available and the previous successfully recorded programmes can still be viewed.

The Sky+ box is about 7 months old. Do I need a repairer?

littlemissbossy

This has happened to me too with no obvious reasons so I'll be interested to hear any opinions.

glitter123

On the failed recordings it says "Technical Fault - 10"

penrhyn

Could be anything, was the box switched off, or maybe an electrical storm when the recording was due.

I'd check the signal strength and quality readings to make sure both LNBs are functioning properly.

glitter123

littlemissbossy wrote: »

This has happened to me too with no obvious reasons so I'll be interested to hear any opinions.

I followed the instructions on the Sky website for Planner rebuild and it seems to have solved my problem

http://www.sky.com/helpcentre/tv/sky-plus-hd/recording/guide-to-performing-a-planner-rebuild/index.html

Its worth a try to see if it works for you.

spike7451

Sounds like the start of a PSU failure,especially if it's a Thompson box

Harry_Flashman

It happened to us just recently.

We switched the box off, waited five minutes and then switched back on again.

So far, everything 'seems' to be working fine now.