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What is a reasonable time to change your mind?

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Comments

  • keystone
    keystone Posts: 10,916 Forumite
    erdd2 is right:
    ..............over a potential purchase.............
    and
    ...............cut 90 minutes after the order was taken.
    are at odds with one another.

    Specification agreed + price given + invoice raised + delivery agreed + money paid = contract.

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
  • andrew-b wrote: »
    Consumer rights give you the right to cancel an order within seven days and get your money back...but made to order means you lose that right.
    http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Yourconsumerrightswhenbuyinggoodsandservices/DG_182935

    So from a legal point i think your pretty much at the mercy of the seller and they would be well within their rights to not give you a penny back if you now decide to change your mind.

    What exactly is the item though? Could it not be sold on ...ebay, local rag etc.
    I'm not sure which of the categories the OP's situation is in but given they gave him an invoice with "nothing on the back" I'd guess it could only have been they were in his house and that doesn't sound likely. :think:

    Your right to change your mind
    You usually have seven working days to cancel your order and ask for your money back if you buy something:
    • online
    • over the phone
    • by mail order (eg from a catalogue)
    • on your doorstep (eg when a salesman visits your home)
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