Cancelling a non cancelleable BA flight?

photome

I booked 2 flights for my parents through OPODO flying with BA to Vegas leaving on monday 22nd Aug, My mum has broken her ankle in 3 places today and having an operation to pin it tomorrow, so wont be able to go.

I need to cancel these 2 flights and then they can claim from their insurance, but it seems the insurance company have told them they need to claim the taxes back after cancelling.

As the flights were booked on my credit card. Is it me that needs to claim the taxes back and if so who from, and who do I go to to cancel the flights BA or Opodo

Thanks

richardw

If you have the BA flight reference, go to https://www.ba.com/managemybooking and see if they will let you do it online, otherwise it may be a call to Opodo.

photome

richardw wrote: »

If you have the BA flight reference, go to www.ba.com/managemybooking and see if they will let you do it online, otherwise it may be a call to Opodo.

Thanks..what about claiming the tax back or do the airline do it automatically

richardw

I claimed the taxes back through BA.com a while ago and there was a way of claiming though manage my booking, they deducted an admin fee.

photome

richardw wrote: »

I claimed the taxes back through BA.com a while ago and there was a way of claiming though manage my booking, they deducted an admin fee.

Just checked on BA link and the cancel this booking is greyed out, guess I will have to contact OPodo

neilbond007

I had to do this once. Be warned it will take 3 or 4 months to get the tax back (in my experience)