Selling Samsung S5620 - how to remove data, ie emails/messages etc

sunni

Hello

It's actually a friend who's selling her Samsung S5620 and she's trying to delete messages/emails etc and not sure how to remove all the data.

I think she manually removed her contacts but is there an easy way to remove all the data?

Thanks

sunni

missisgee

There should be a 'restore factory settings' option. This should remove everything, leaving it as a 'new' phone would be when you bought it.

sunni

missisgee wrote: »

There should be a 'restore factory settings' option. This should remove everything, leaving it as a 'new' phone would be when you bought it.

Under settings, there's 'reset settings' then you can select 'phone profiles', 'display and light', 'phone settings' I'm sure I can reset all these?

missisgee

Yes, phone profiles and phone settings should be what clears everything. the others are just personal preferences. Advise your friend to double check e-mails etc are clear once it's done to make sure

sunni

missisgee wrote: »

Yes, phone profiles and phone settings should be what clears everything. the others are just personal preferences. Advise your friend to double check e-mails etc are clear once it's done to make sure

Maybe this is abit silly but when emails are deleted from her phone will they be deleted from her mail account, think she uses gmail?

missisgee

Hmmm. I wouldn't think so, but am not 100% sure. Maybe she could test by deleting one manually, then checking on her computer?

cgk1

No they will not be deleted from gmail - simply from the phone (as long as you do a factory reset rather than go in the email app and delete the emails one by one).