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Should I ask for compensation for late sofa?
rowly731
Posts: 19 Forumite
Hi everyone
We have recently moved into our new house but ordered our new sofa at the start of July. We were told it would be delivered in 4-5 weeks. I have heard nothing so rang today as the 5 weeks is up. They informed me that the company estimates it will be ready by the middle of September. They apologised as the salesman has documented on our paperwork (and theirs) that it will be ready in 4-5 weeks.
Should I ask for some compensation as it will be twice as long (at least) as the agreed date? If so how would I go about this?
Many thanks in advance
We have recently moved into our new house but ordered our new sofa at the start of July. We were told it would be delivered in 4-5 weeks. I have heard nothing so rang today as the 5 weeks is up. They informed me that the company estimates it will be ready by the middle of September. They apologised as the salesman has documented on our paperwork (and theirs) that it will be ready in 4-5 weeks.
Should I ask for some compensation as it will be twice as long (at least) as the agreed date? If so how would I go about this?
Many thanks in advance
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Comments
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Yes why not if you dont ask you wont know,Write to the companys head office0
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What are your quantifiable losses? oh wait, nothing.Thinking critically since 1996....0
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You can ask, not for 'compensation' per se, but let them know you're miffed, and suggest they are welcome to add a few extras/discount the delivery/etc to keep you happy. How much is the sofa? I'd press harder for some freebies on a £3000 sofa than a £300 one.0
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I suppose you could ask if they'll lend you a sofa until that one arrives. Or ask to cancel?
Do you actually have any losses?Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
A bit of cheek or a bit of charm might get you something, a demand will probably fall on deaf ears.
If timing was important you should perhaps have made it a condition of the contract. We are buying quite a bit of stuff for the new house and for furniture I have given up worrying too much (more to worry about) as most is late.
But I did blag a splashback when the range stove didn't arrive on time.0 -
I certainly would ask. I'd even be inclined to threaten to cancel it.0
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somethingcorporate wrote: »What are your quantifiable losses? oh wait, nothing.
Depends. If the OP was using it for a promotional event and required a sofa, and then had to hire one to replace it, then bingo - quantifiable loss
:rotfl: 0 -
somethingcorporate wrote: »What are your quantifiable losses? oh wait, nothing.
Nope. But it is a contract for enjoyment where loss of enjoyment can - and does - allow the law to provide for the loss in £.0 -
I'd ask for compensation for emotional distress. Your botty gets really sore if you have to sit on the floor all day
"Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.0
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