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Yorkshire Water - £20 cheque?

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My 80 and 78 year old old parents have just received a £20 cheque from them for a meeting that didn't happen last year which they know nothing about. Anybody have a clue as to what it may be for?

Comments

  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    If they are late for an appointment you get some money, did they have an appointment with an inspector ?
  • BargainGalore
    BargainGalore Posts: 5,243 Forumite
    1,000 Posts Combo Breaker
    My MIL got the same the other week following week she got another £20 too same reason you got. She made no attempt to contact YW first she know about it was a latter to say sorry they missed an appointment and £20
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