📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cancelling a contract with Orange?

Options
Due to signal issues in my area Orange have agreed to cancel my contract, I am 1 year into a 2 year contract, I have to return my iPhone 3G and they said they will cancel it, all well and good but I don't have the original phone, I sold it and bought an iPhone 3GS, Its an Orange phone but only 6 months old, I don't mind sending this in if I get out of my contract, would lack of the original handset screw this up?

Comments

  • simax
    simax Posts: 1,976 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As long as you give them the IMEI of the phone you are returning, so they can note it on their returns SAP system, you should be OK, especially as the 3GS will be of higher value.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.