PAYG Minimum Top Up Before Being Cut Off

Toki

I am currently with Vodafone on a month to month contract of £10.50. I have the benefit of a work phone so use this all the time and only keep my own number for incoming calls from friends.

I phoned Vodafone to move my contract to PAYG but was told that I will still have to top up every 6 weeks or I would be cut off.

Does anyone know what the minimum top up required is? Could I put £1 in every 6 weeks just to keep the number alive? Would rather stay with Vodafone due to reception where I live.

grumbler

I am pretty sure it is 6 months actually, not 6 weeks. And it is a chargeable call, not a topup.
Typical for Voda CS.


ETA: http://www.vodafone.co.uk/vodafone-uk/about-this-site/terms-and-conditions/products-and-services/pay-as-you-go-airtime-conditions/index.htm

6. Suspension, disconnection and ending the agreement

6a.We can suspend (in other words bar), restrict or stop providing the services (all or part of them) in the following circumstances.

1. ...
2. ...
3. You choose not to use the service for 180 days. Using this service means making any chargeable outbound calls (but not calls to 191, see your price plan for charges) or topping up your account
4. ...

Toki

grumbler wrote: »

I am pretty sure it is 6 months actually, not 6 weeks. And it is a chargeable call, not a topup.
Typical for Voda CS.


ETA: http://www.vodafone.co.uk/vodafone-uk/about-this-site/terms-and-conditions/products-and-services/pay-as-you-go-airtime-conditions/index.htm

Thanks for that, so as long as I make a call every 6 weeks I won't be cut off? I could top up £10 and make one call and everything will be fine?

grumbler

every 6 months, not weeks!:mad:

(180 days in fact)