Trapped in train ticket barriers

zaksmum

I wouldn't be comfortable suing the rail company because there wasn't really any substantial injury to me...I just had a massive bruise and a sore elbow. You can't sue for that, surely!

But can I just say, the barriers very definitely DO close with substantial force!!! They absolutely slammed into me and completely knocked the breath out of me, bashing my elbow to such an extent that I cried out with pain...and I'm ashamed to say treated the nice station staff to the F word...!

How embarrassing is that??

Wig

Emabrrasing enough to sue the F... out them. They injured you, is it ok just to let it go and let someone who is even more frail than you suffer worse consequences?

zaksmum

Wig wrote: »

Emabrrasing enough to sue the F... out them. They injured you, is it ok just to let it go and let someone who is even more frail than you suffer worse consequences?

That's really the problem I have - not so much that I was left with a huge bruise BUT anyone who was older or - as you say, frail - would've been in trouble.

I felt that the barriers were crushing me and I couldn't move a fraction of an inch, so there was certainly no sign of them releasing or any alarm going off. The staff seemed to panic too, so I wouldn't have thought they'd expect the barriers to release without being forced open with their hands.

zaksmum

That's the worry I have. Anyone older or frailer would've really been hurt.

And there was no sign of the barriers releasing without the staff forcing them open with their hands...they were panicking.

zaksmum

Soory...I thought the forst one hadn't posted there.

Sally_A

What happens on rainy days when people are carrying golf umbrellas?

Am just curious.

Wig

The OP won't know until they contact an claims company. For a few pence it's certainly something I would recommend.

PS noticed you didn't reply to the wilful obstruction post.

mrxavia

I am a healthy 30 year old, I use the underground daily and happened to me yesterday, using a normal ticket in the machine, I pulled the ticket out of the machine and then as I am half way through the gate it slammed on me!

I can understand how someone smaller would get hurt by the impact, i have a small bruise where it smashed my keys into my leg, I am lucky that I am strong enough to force the gates open... if I hadn't been in a rush to get to work I would have complained there and then to the head honcho!

I think they really need to fix them so if something is between the barriers it doesn't close, or they are risking a serious lawsuit.

Livingthedream

mrxavia wrote: »

I think they really need to fix them so if something is between the barriers it doesn't close, or they are risking a serious lawsuit.

Well with the amount of people that read MSE daily I'm sure that one or two of them now have this idea on how to make a quick buck or two.

The problem I foresee is that due to the costing involved in fixing this barrier problem the TOC would be more reactive than proactive and not fix it until sued on a few occasions.

red_eye

thefishdude wrote: »

in my opinion deff contact the rail company i know i would. in no way is it your fault.

do what the fish said and make up a stink, that reminds me I need to make a complaint