📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

mobile phone contract

i have an 02 mobile phone contract for 24mths - i now want to leave this because of the service i have received - the contract is not up til june 2012 - can i do this without getting penalised

Comments

  • jamespir
    jamespir Posts: 21,456 Forumite
    on the info you have giving no youll have to pay a charge what exactly is the problem you have because it may help in getting charge reduced or off
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • MissKeith
    MissKeith Posts: 751 Forumite
    Unless they have breached their own agreement, no. What have they done to hack you off? They are many people here who give fantastic advice, you may not get released from your contract but you may get some sort of resolution.
    Have I helped? Feel free to click the 'Thanks' button. I like to feel useful (and smug). ;)
  • hello2007
    hello2007 Posts: 462 Forumite
    I am with 02 and the customer service is good. The contract is vaild for 24 months and if you leave you will have to pay off the rest of the contracts.

    O2 do allow you to reduce your plan to a lower one I think that you can do that twice.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.