Help! Boiler powerflush advice needed!

gasbag1602

silver-guitar wrote: »

Help! Am in desperate need of boiler advice!

I had a brand new Ariston 24kw Genius condensing combi boiler installed only 2 1/2 years ago & the hot water stopped working. Got it working again after repressurising it but it looses pressure within couple days & cuts out again.

I was told by the installers that it had bad sludge & scale. They said i could get the heat exchanges replaced for £400 but that would probably not solve the problem & i basically need a new boiler!

I got a second opinion from british gas who have also said it is full of sludge & needs a power flush for £800!. They said the fact that the water is not working is because the pressure keeps dropping due to a small leak in bathroom pipes.

So my questions are:

1. Do i need a new boiler? A powerflush? Heat exchanges? Pipework? Am so confused! Why am i being told contrasting things?!

2. How could this have happened on a relatively new boiler? Would i have a case against the company who installed the boiler? They were supposed to "fully flush & clean system through" & "add an inhibitor" (which i have tested for & there is little or none present)

Any advice would be much appreciated x

Also i will add the link for the makers instructions http://www.ariston.co.uk/uploads/doc47ecbc7db178e.pdf

Ooooooopppppps,:beer: