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Help with postage & packaging question

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Comments

  • Star
    Star Posts: 563 Forumite
    I would give a discount based on the money you will save on packing and paypal fees. A happy customer is more likely to buy from you again. However I would check the combined weight of the item first to make sure you won't be out of pocket by doing so.
    :dance: :dance::dance:
  • wileycat
    wileycat Posts: 2,285 Forumite
    Part of the Furniture Combo Breaker
    I always offer the discount of postage or upgrade delivery that is realistic.
    I don't react nicely to people who take the mickey asking for free postage on a second item that would cost me more money to post.
  • MarkyMarkD
    MarkyMarkD Posts: 9,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Soolin

    The post asking whether you could do maths was because you mis-typed (I presume) the original amount as £1.89 instead of £1.98.

    Frivolous_fay

    I don't agree at all - if it's cheaper to send the two together, send them together. That's a completely different issue to whether you charge the purchaser less for placing the two orders.
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    Weigh the 2 items cost the postage, add on packing costs and refund the difference - if there is any.
  • greenpixey
    greenpixey Posts: 2,806 Forumite
    Avoriaz wrote:
    email him saying

    “I charge p&p at a low rate compared to other ebay sellers. The hardback envelopes that I use are not cheap and sometimes I make a loss on the total cost of postage and packaging. The cost of sending the two items together is more than the £1.98 I am charging you so I do not feel that a discount is appropriate.”


    Are we talking cheap magazines or very expensive magazines. If he has paid a lot of money and you are making a good profit, you can probably afford to be more generous, especially as he might be a repeat customer, and offer him a small discount.

    I wrote something similar to what you suggested . If he had bought 1 magazine I would have made a loss on the p&p, but by buying two I'm actually making a profit of 26p. Instead of arguing over the 26p that Im "overcharging" he agreed to my p&p price of 1.98

    I'm not sure if the magazines can be called expensive, it was my first time selling any and they are all gone now. They were Bruce Lee monthly poster magazines from the 70's. I had 20 of them and they sold for various prices. The 2 magazines the guy bought from me only came to 3.50 each.
    (Issue No.1 sold for 16.00, had he bought that one I wouldn't mind giving him a discount.)

    Thank you all for the advise and replies.
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