BT Broadband spoof comms mail?

Anyone else had this? - mail was sent to my husband whose name is different to mine and who has never been the account holder. It talks about wi-fi and BT Fon and contains several links which I guess are designed to get login details. It looks authentic and signed by Warren Buckley who I know is a real person in BT customer service. It says "BT own all '@btcomms.com' addresses, but they're operatedby planning-inc (an approved BT supplier)."
I decided against ringing 150 as didn't want to get the famous BT shunt. If it hadn't been in my husband's email I would have thought it was one of the genuine regular broadband updates.
BT authorised MSE rep: If you tell me this is genuine I want to know how you got my husband's details!!!

Comments

  • The fact that the name differs from the account holder would be a big clue.

    It is easy to spoof the sender of an email so it appears to come from the correct sender.

    So even though btcomms.com does appear to be a genuine BT mailbox:

    Registrant:
    BRITISH TELECOMMUNICATIONS PLC
    PP. G555
    81 Newgate Street
    London, London ec1a 7aj
    UK

    Domain Name: BTCOMMS.COM

    Administrative Contact, Technical Contact:
    BRITISH TELECOMMUNICATIONS PLC email.pgif?md5=2c20783968c5bc2a71e162049a00ec58&face=arial&size=9&color=000000&bgcolor=FFFFFF&face=arial&size=9&color=0000FF&bgcolor=FFFFFF&format[]=underline&format[]=transparent&format[]=transparent
    PP. G555
    81 Newgate Street
    London, London ec1a 7aj
    UK
    +44 (0)1223 365444

    Record expires on 01-Sep-2011.
    Record created on 14-Nov-2007.

    Domain servers in listed order:

    NS0.BT.NET 217.35.209.188
    NS1.BT.NET 217.32.105.91
    NS2.BT.NET 217.32.105.90

    .. if I had your email address, I could send you an email which seems to come from yourself.

    I'd suggest you forward it over to BT perhaps using their online contact form, as they might well be interested in seeing if this potential scam is widespread so they can inform their customers that it is going on.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Stappers

    Please forward it to us, using the contact us form in my profile.

    Thanks

    Stuart
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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