Problems following windows update

debitcardmayhem

browneyedbazzi wrote: »

Thanks - I had AVG before and uninstalled because I found it slowed things down too. Figured I'd give the trial a go to see if it had improved. I'm not with barclays so no free Kaspersky for me

My OS is Windows Vista and it was Microsoft Security Essentials that popped up the warnings about a trojan. I had a look for the file location and this is what it said:


clsid:HKLM\SOFTWARE\CLASSES\CLSID\{DCE54D63-C414-4507-B622-84659937D306}
file:C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSchedps.dll
interface:HKLM\SOFTWARE\CLASSES\INTERFACE\{DCE54D63-C414-4507-B622-84659937D306}
regkey:HKLM\SOFTWARE\CLASSES\CLSID\{DCE54D63-C414-4507-B622-84659937D306}
regkey:HKLM\SOFTWARE\CLASSES\INTERFACE\{DCE54D63-C414-4507-B622-84659937D306}

I'm installing the Malwarebytes mentioned above and will post up what that says.

Thanks for the help all!

Don't run them together , recipe for disaster and at least a slow system

waddler_8

As above, don't run MSE & AVG together - one or the other.

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSchedps.dll

That looks very much like a false positive.

browneyedbazzi

waddler_8 wrote: »

As above, don't run MSE & AVG together - one or the other.

That looks very much like a false positive.

Thanks...it's a shame you can't do two scans at once, I'm an impatient type and they seem to take forever! (i'm sure there's a very good reason why it has to be the way it is- still impatient though!)

waddler_8

MSE has a quick scan option - This will scan the more likely areas active malware may be running from.

It's the same with Malwarebytes - the quick scan looks in all the areas active malware may be running from. The full scan might find benign traces of old infections, but these are generally harmless without the full body of the infection present.

browneyedbazzi

waddler_8 wrote: »

MSE has a quick scan option - This will scan the more likely areas active malware may be running from.

It's the same with Malwarebytes - the quick scan looks in all the areas active malware may be running from. The full scan might find benign traces of old infections, but these are generally harmless without the full body of the infection present.

I feel committed to the full scan now because it's already scanned 80k+ objects...just hoping there are not a million total!

browneyedbazzi

I gave up on the full scan and reverted to the quick scan. The log is:


Malwarebytes' Anti-Malware 1.51.1.1800
https://www.malwarebytes.org

Database version: 7366

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

03/08/2011 22:22:55
mbam-log-2011-08-03 (22-22-55).txt

Scan type: Quick scan
Objects scanned: 158298
Time elapsed: 17 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


So it looks like it was a false positive?

waddler_8

Yes. You can submit the file to MS.

https://www.microsoft.com/security/portal/Submission/Submit.aspx

Click browse and go to the file

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSchedps.dll

Tick the box "I believe this file should not be detected as malware" & then submit it.

browneyedbazzi

Thanks, will do!

SteveJH200

Just an observation - note you're using Internet Explorer 7. Upgrade to IE 9 as it's more secure.

The other free anti virus I use is Avira as it carries out a really deep scan - takes a long time though so do it overnight.

waddler_8

You should never have more than one antivirus installed. If you need a second opinion, use one of the many online scanners available.

http://www.eset.co.uk/Antivirus-Utilities/Online-Scanner