Is it time to change my ISP?

Hillfly

I am with Newnet who have just upped their prices so my 18.95 package will be 21.95 from next month.
They have given me excellent cutomer service and satisfactory speeds but I find the price increase hard to swallow.

Can anyone suggest a good alternative. My usage is around 5 to 10Gb a month and I don't want an isp who uses bandwidth throttling.
I do some gaming and occasional music/movie downloads.

I have looked at adslguide & ispreview and just want some more opinions.

Also I don't not want to move to another isp who treat you like dirt with Indian call centres etc etc so no one please suggest Tiscali and the like!:eek:

Thanks.

madnlooney

maybe look at telewest or ntl if they are in your area, i dont think there prices are too high and they dont have a usage limit

Hillfly

Thanks but I am not in an NTL region so it has to come via BT exchange.

I am hoping for some specific reccomendations from people's experience.

phill79

Hillfly wrote:

I am with Newnet who have just upped their prices so my 18.95 package will be 21.95 from next month.
They have given me excellent cutomer service and satisfactory speeds but I find the price increase hard to swallow.

I know how you feel. Mine has now gone from £21.95 to £35 with the higher package.
I've not found another ISP yet, but you can regrade down to a lower package for free if that helps.

david29dpo

i have had plusnet for 16 months at £14.99 and never had any problems.

devizes18193

i've been with primus broband since June and they have been great

Nix

david29dpo wrote:

i have had plusnet for 16 months at £14.99 and never had any problems.

Looks like you're one of the lucky ones judging by reviews here.

Not very encouraging at the moment!

Heard a lot of good things re primus and am now thinking of joining up myself.