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VAT on Orange Mobiles

Orange is currently quoting online prices for a range of mobiles with "VAT included" in the price. My teenage daughter signed up about a month ago for a contract expecting to pay £25 per month. She was annoyed to find that the first monthly bill of £30 includes £5 VAT.
Does anyone know whether Orange have changed their pricing policy within the last month from "VAT excluded" to "VAT included"?

Grateful for any expert knowledge on this?

tia
John

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    They have not changed any policy. All prices on the website include VAT excluding, probably, business tariffs/deals.

    If your daughter signed up for £25 the bill has to be £25 providing that she canceled paper billing and didn't go over the monthly allowances.
  • bengalknights
    bengalknights Posts: 5,021 Forumite
    Part of the Furniture 1,000 Posts
    As grumbler states if she signed up to £25 that what she would pay unless she has either bought some extras or picked a business tariff,
  • Jon_01
    Jon_01 Posts: 5,929 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The first bill is usually for more as it covers more than a month to get you inline with a billing cycle.

    Check how long the bill covers ?
  • [Deleted User]
    [Deleted User] Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Also check she hasn't got any addons such as internet, blackberry, or so on.
  • forgotmyname
    forgotmyname Posts: 32,984 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My 1st thought internet added on.
    Censorship Reigns Supreme in Troll City...

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