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EDF Energy - My Account
I have just registered to switch to EDF 2014, they have sent me two different packs for gas and electricity, with different account codes. I wish to register online, does it matter which account code I use, don't tell me I have to register twice :eek:
'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher
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I have tried to rregister but the site is down till end of August!!!I have just registered to switch to EDF 2014, they have sent me two different packs for gas and electricity, with different account codes. I wish to register online, does it matter which account code I use, don't tell me I have to register twice :eek:
What do I do? I can't submit readings.0 -
It isn't down, I was just logged into it.
Note that it IS very flaky.
You can use either account number to setup access.0 -
It isn't down, I was just logged into it.
Note that it IS very flaky.
You can use either account number to setup access.
See what you mean, it is horrible, it won't even let me select paperless bills.'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
Just ring them with your readings.............make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
See what you mean, it is horrible, it won't even let me select paperless bills.
Well I'm now 100% transferred and have had my closing bills from the losing supplier calculated with the opening readings I provided to Edf, so I'm feeling smug
Not that I could have predicted that from the abysmal MyAccount performance which was generally 10 days behind the actual transfer status and at times only half working.
On the point you raise, I recall paper billing (and monthly DD) were greyed out. I think that might be because that is compulsory for the tariff.
Edit: just logged in and everything in order. Paperless, single and DD billing selected but greyed out.0 -
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I'm in the same position as Jalexa - a couple of queries still - the supply date start on the main account page is still saying 8th June for both utilities even tho' that was the initial application date not switch over date - and ,secondly, the register codes for electricity and gas are different ("01" for electric,"standard" for gas ),can't find any explanation for these codes -both vaguely disquieting for billing purposes.0
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Just out of interest, what was their old system like?'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0
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