£39 return flights to Europe - Good Deal?

antenna

Airfasttickets.co.uk cannot beat the system,they are unknown,untried and i would not trust them to deliver the flight i wanted.Google them.

albo2002

I bought the deal and it has been a disaster so far.

I asked airfasttickets.co.uk for what the taxes would be, and was told to see via their promo site. I did this and it was £150.

I then bought the groupon vouchers and when it came to buying the tickets, the price had all of a sudden gone up to £250.

I wrote to Groupon to say this was fraud and what I should do about it and have not had a reply.

As I've got the voucher I then bought two tickets and paid for them (the money has come out of my account), but I have not received the e-tickets.

I emailed airfasttickets about this on Saturday and was told I would receive the tickets in 24 hours. I have received nothing and that was 70 hours ago.

The whole thing is a scam!

ManPants

Do you know what??? I just can't bear it!! Every deal I have had through groupon has been a disaster in one way or another! I sadly bought these "vouchers" after only one mediocre problem with them but have only now tried to utilise these vouchers for a trip!

To get anywhere that I would want to go I would have to change planes several times and the prices once added on surcharges etc make it more expensive than if I'd just stuck to my normal flight methods. Would also have got money back on Quidco with Virgin & BA too!

As loathe as I am I actually think that my 2 x £39 vouchers I shall simply "waste" rather than yet again throwing good money after bad with Groupon Deals!

Stupotstu X

gaz2112

These vouchers are not worth the hassle.
My son bought some of these Groupon vouchers last year as he intended to make fairly frequent visits to Turkey. If you are flexible with your flight dates and times they certainly can make some tickets significantly cheaper... but don't be duped into it! The flights you see almost always are not going to be the flights you can buy. AND PREPARE FOR SOME HASSLE ACTUALLY BUYING THEM!
I made flight reservations earlier today. Two tickets were shown in my reservations but when I attempted to complete the purchase, that is putting the voucher code number in and paying the itemised taxes, either the webpage doesn't like it, or it informs you that they're SOLD OUT! BUT I HAD RESERVED THEM EARLIER TODAY SO HOW COME THEY WERE SOLD!!??
My son had previously reserved a flight and it accepted his voucher code and his card details for payment but then no ticket confirmation came through. The Customer help advised him to cancel the existing reservation and rebook - with the inevitable 'SOLD OUT' message resulting.
I've recently been monitoring the specific flights we want to buy tickets for. Webpage shows the number of seats available ...usually 9 seats... it allows you to make a reservation then when you want to buy them, 'Sold Out' appears! Both my son and I have contacted their sales number and have been told they have no control over this and ask you to cancel and make another reservation using another (more expensive) airline that hasn't sold out OBVIOUSLY! I've been trying to purchase seats for for the last two weeks without success.
It seems like they watch what's being booked and then 'block' them somehow, because I've learnt that they'll pocket a bigger percentage when more expensive tickets are bought!
I'll be taking this further though - this makes me MAD!!!:mad:
WE'VE FOUND GROUPON/AIRFAST tickets ARE NOT WORTH THE HASSLE! Check lastminute.com or kayak instead!

jaddimom

Hope this helps someone:
After 45 minutes on the phone today and a lot of arguing the case of being mis-sold the product as the prices on searches were ridiculously high, I have managed to get a full refund (£273), as I came across an ASA (advertising standards agency) adjudication from January 2012 this year on thematter. If you do a google search you will find the relevant page (I cant post links yet)..

The ruling states that they had mis-sold the product and had agreed to extend their 7day refund policy.

Just be patient and argue your case.

jamesbrownontheroad

jaddimom wrote: »

After 45 minutes on the phone today and a lot of arguing the case of being mis-sold the product as the prices on searches were ridiculously high, I have managed to get a full refund (£273), as I came across [/FONT]an ASA (advertising standards agency) adjudication from January 2012 this year on thematter. If you do a google search you will find the relevant page (I cant post links yet)..

Here is the ASA adjudication:

http://www.asa.org.uk/ASA-action/Adjudications/2012/1/MyCityDeal-Ltd/SHP_ADJ_168577.aspx

Issue

The complainant challenged whether the claim "Air fares exclude all taxes" was misleading, because they understood other compulsory charges were also excluded from the advertised fare and had to be paid in addition to taxes when booking.

...

Assessment

Upheld

The ASA considered that consumers would understand the claim "Return Flights ... for £39 Base Fare with AirFastTickets" and qualifying text to mean that the voucher entitled them to purchase flights for £39 to any one of the 25 destinations, and that they would only have to pay taxes in addition to that amount. We understood, however, that the £39 base fare offer was a £39 discount off the total price of a flight booked through AirFastTickets to one of the 25 destinations, and that consumers would have to pay the remaining balance on the cost of the flight including any additional taxes and charges, such as the fuel surcharge. We considered that the wording of the offer was ambiguous and could confuse consumers about the mechanics of the promotion. We welcomed Groupon's assurance that the wording of the promotion would be amended in future. However, because the additional charges were not made clear in the ad, we concluded that it was misleading.

The ad breached CAP Code (Edition12) rules 3.1 and 3.3 (Misleading advertising) and 3.17 and 3.18 (Prices).