private parking fine. Driver does not need to be identified

fivetide

Bit harsh on the CAB. They are volunteers after all and are not trained in this sort of thing. They only use a web/database thing so if that is out of whack then they will give the wrong advice.

5t.

fb1969

In that case the CAB staff would be better saying that they don't know the answer, rather than give incorrect advice.

Perhaps they should make their motto: "It is better to keep your mouth shut and have people think you are an idiot, than to open it and remove the doubt."

robredz

fivetide wrote: »

Bit harsh on the CAB. They are volunteers after all and are not trained in this sort of thing. They only use a web/database thing so if that is out of whack then they will give the wrong advice.

5t.

Some CAB s do train their volunteers exceptionally well, others are not so good, the problem is you don't know which it will be till you contact them

spikyone

robredz wrote: »

Some CAB s do train their volunteers exceptionally well, others are not so good, the problem is you don't know which it will be [STRIKE]till you contact them[/STRIKE] until it's far too late and you've unnecessarily paid £100 for outstaying your welcome in a McD's/Aldi/motorway services/etc car park by 6 minutes

That's better

Really, there's no excuse whatsoever for giving out bad advice, and the CAB should be ashamed. Volunteers or not, I'm with fb1969 - people rely on and believe their advice, and if they can't give accurate advice, why are they giving any advice?

bromsgrovebarry

I gather that the advice given by CAB is straight off a BPA hymn sheet. I read on this forum that this poor advice replaced the correct advice given out in the past. The fault lies with the CAB management and not the volunteers. We should also be aware of incorrect advice given by Consumer Direct, who often advise appealing PPC tickets. Utter tosh and implies that PPCs have statutory powers to levy fines.

robredz

bromsgrovebarry wrote: »

I gather that the advice given by CAB is straight off a BPA hymn sheet. I read on this forum that this poor advice replaced the correct advice given out in the past. The fault lies with the CAB management and not the volunteers. We should also be aware of incorrect advice given by Consumer Direct, who often advise appealing PPC tickets. Utter tosh and implies that PPCs have statutory powers to levy fines.

Obviously the "official" advice channels like CAB, the clowns at mobilise or whatever it calls itself these days, have bought into the illusion of fairness peddled by the BPA, shame on them all.

Gixxer75

Coblcris wrote: »

Gixxer75, did you perchance record that call ?

Sadly not.

RENEGADE_2

The CAB is not useless; everything depends upon the individual and his knowledge/background. They try, and the project is voluntary.

The sad thing is however, they do tend to make mistakes and were clearly barking up the wrong tree here. Please note that even after the Protection of Freedoms Bill, the task should not be any easier for the PPC in cases where the keeper ignores. There is still the actual losses argument which someone giving you a random fine cannot overcome.