RBS timeline thread

Duke203

Bank: RBS

Date Complaint Started: 1st June

Current Position: Offer letter received 15 weeks and 6 days later (within the 16 weeks of course :rotfl: ). Now got to wait 28 days for the cheque

louise74

Bank: Natwest (RBS)

Date Complaint Started: 27th July 2011

Current Position: Offer letter recieved, advising of 28 days for cheque.
Would like to say a massive thank you to the people on this site, thanks for all your help.

Keewee

Started - 7th June 2011

2 x acceptance letters received by Natwest 21/09
1 x acceptance letter received by Natwest 06/10
1 x rejection letter - No PPI (fair enough, obviously came to my senses at some point!)

Payment due 28 working days for 2 (31st Oct) told today by PPI team that payments are running over that day due to backlog!
I will be claiming (or attempting!) £6 per day for each repayment until received AFTER the 28 days has elapsed.
My bank account is overdrawn, so currently being charged the same by them.
Lets see what they make of that!!:mad:

Mikeone

Bank: Nat West

Date claim started: 22/04/11


Current position: Bank agreed to settle. They have exceeded the 28 working days in which they said they would pass me the funds. I'm still waiting.

rush2112col

Dont expect payment from RBS/NAT WEST in 28 working days anyone because it WONT happen!!!!!!!!!!

each_uisge

rush2112col wrote: »

Dont expect payment from RBS/NAT WEST in 28 working days anyone because it WONT happen!!!!!!!!!!

That's helpful - care to explain why please?

each_uisge

Bank: RBS

Date claim started: 27/07/11

Current position: Bank agreed to settle - letter with offer received today :-)

forresflower

each_uisge wrote: »

That's helpful - care to explain why please?

Hi there
RBS / Natwest are running at least 2 weeks behind with payments. This has been told to many of us who have called them over the last week. Hopefully it is only 2 weeks and doesnt start to get worse. They wont commit to any payment date if you call which is a worry but we can only cross our fingers and hope.
Cheers.

rush2112col

each_uisge wrote: »

That's helpful - care to explain why please?

Because nobody has had it in the actual 28 working days. Cannot find anyone who has actually had a PPI refund from them at all. I am currently on 33 days myself and some people are on about 38 days with nothing received. They are near on impossible to contact on the phone and when you do get through to them you get the same old flannel off them everytime.:mad::mad::mad:

Keewee

I think it is time to take action and start complaining to Watchdog.
Let the CEO explain on TV why WE aren't getting OUR money back!