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Cant get through to the tax credits helpline

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Comments

  • Kimberley82
    Kimberley82 Posts: 1,717 Forumite
    Now after getting part of the way through its cutting me off, this is so frustrating, looks like I am going to have to spend the whole weekend on the phone to them
    Shut up woman get on my horse!!!
  • MacMickster
    MacMickster Posts: 3,646 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Unfortunately, human nature being what it is, if there is a deadline then many people will prevaricate until close to that deadline. I would imagine that the tax credits helpline is swamped at the moment.
    "When the people fear the government there is tyranny, when the government fears the people there is liberty." - Thomas Jefferson
  • Naf
    Naf Posts: 3,183 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I managed to get through well enough earlier this week, and last. Granted there was about a half hour wait on hold...
    If you get the "Can't take your call" and hang-up; just call back IMMEDIATELY and keep trying 'till you get on hold.
    Never argue with stupid people, they will drag you down to their level and then beat you with experience.
    - Mark Twain
    Arguing with idiots is like playing chess with a pigeon: no matter how good you are at chess, its just going to knock over the pieces and strut around like its victorious.
  • I am on hold right now so Naf is right - keep going!! Mind you my WTC has gone down from 50£ a month to 8£ and I only earn just over the minimum wage, and I work full time! What am I doing wrong apart from being totally honest with my claim....

    Can anyone tell me where the Scam School is? LOL
  • whitewing
    whitewing Posts: 11,852 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I've been cut off once this morning, and just cut off again now.

    I couldn't do mine earlier as have just had final figures confirmed by the accountant after a query. They get my paperwork thro the tax year and had everything by mid-April.
    :heartsmil When you find people who not only tolerate your quirks but celebrate them with glad cries of "Me too!" be sure to cherish them. Because these weirdos are your true family.
  • whitewing
    whitewing Posts: 11,852 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I made 8 calls between 11.49 and now, and got through. So I'm all done. I was expecting to be trying all afternoon so I'm very pleased.
    :heartsmil When you find people who not only tolerate your quirks but celebrate them with glad cries of "Me too!" be sure to cherish them. Because these weirdos are your true family.
  • Kimberley82
    Kimberley82 Posts: 1,717 Forumite
    Still not through :( my house phone is on charge now as I drained the battery ringing
    Shut up woman get on my horse!!!
  • mrs-stressed
    mrs-stressed Posts: 618 Forumite
    Part of the Furniture Combo Breaker
    Still not through :( my house phone is on charge now as I drained the battery ringing
    Did you follow Nafs advice - it worked for me and now Im all sorted with my query.
  • Kimberley82
    Kimberley82 Posts: 1,717 Forumite
    Did you follow Nafs advice - it worked for me and now Im all sorted with my query.

    Yeah I am back to ringing again now
    Shut up woman get on my horse!!!
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