Problems with usb on ipod

bronzie

I bought a ipod shuffle for christmas and i am having problems connecting it to my PC despite being able to connect it to my laptop and various machines around the house with no problems. The PC is able to recognise normal usb's but whenever I plug my ipod into it its says that its unrocognised I found this on the apple website and I think this might be the problem but am not sure what to do about it.

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Your iPod isn't connected to a high-power USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer (not a low-power one such as the USB port on your keyboard or bus-powered USB hub).

Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer (or to a self-powered USB 2.0 hub that's connected to a high-power USB 2.0 port on your computer) if the computer still doesn't recognize your iPod. Alternatively, if your computer has a FireWire connection, try using that instead.

If you're connecting an iPod, iPod mini, or iPod shuffle to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod.

Browntoa

is the PC using Xp or an earlier version of Windows ??

or you may need to add USB 2 ports

http://stores.channeladvisor.com/cablestar/items/item.aspx?itemid=3928839&source=googlebase

bronzie

My PC has Windows XP but it was an upgrade an probably I will need to opt for the later option, how difficult is this to do?

Browntoa

just answered the same thing in this thread

http://forums.moneysavingexpert.com/showthread.html?p=3875799#post3875799

last post has some pictures