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What happens when a flight is redirected?

Sorry but I've tried to find the answer on here and the airline website and so far no luck
I've just realised my sons flight has been redirected to an airport 2/300 miles away from where he should be the plane has now landed in Madrid , what happens now do the airline arrange transport to the original destination if the plane is now out of action? or do they just have to wait for another plane to take them onwards? Just a mothers worrying about her big grown up son lol...
thanks for any info..
#6 of the SKI-ers Club :j

"All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke

Comments

  • crazyguy
    crazyguy Posts: 5,495 Forumite
    Well if its diverted you would tend to land at a different airport !
  • tanith
    tanith Posts: 8,091 Forumite
    Part of the Furniture Combo Breaker
    crazyguy wrote: »
    Well if its diverted you would tend to land at a different airport !

    I did say that in my OP if you happened to read it properly... I am interested in what happens next?
    #6 of the SKI-ers Club :j

    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke
  • crazyguy
    crazyguy Posts: 5,495 Forumite
    You normaly then leave the plane, and await a connecting flight !!!!!!!!!

    I was only answering as per your title of the post !
  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    crazyguy wrote: »
    You normaly then leave the plane, and await a connecting flight !!!!!!!!!

    I was only answering as per your title of the post !

    Connecting flight or other transport (Coach maybe)
  • glitter123
    glitter123 Posts: 495 Forumite
    We were diverted on a flight from Mauritius when Heathrow was closed. The airline put us up in a hotel in Nice for the night and we continued our journey the next day.
  • Your son has a contract with the airline to get to his final destination. If it's overseas, he'll be rerouted on the next available flight. He should be aware of his rights under EU legislation (discussed elsewhere on MSE) for extended delays. If it's in the same country, the airline can arrange alternative transort (bus or sometimes train) as happened extensively during the ash cloud crisis.
  • tanith
    tanith Posts: 8,091 Forumite
    Part of the Furniture Combo Breaker
    Thanks guys, it was an engine fault , they sat on the ground for a couple of hours while it was fixed and then continued to original destination.... an unscheduled pit-stop as my son put it....... he was only 4 hours late back to work , I just wanted reassurance that they were responsible for getting him there..
    #6 of the SKI-ers Club :j

    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke
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