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Anybody heard of Claimline Legal UK Ltd ?

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I've just seen an advert on tv for a company called Claimline Legal UK Ltd who charge just 15% and no VAT if they win your claim and nothing if they don't win. There are no upfront fees either. Most other companies seem to average 25% plus 20% VAT.

This is the small print at the bottom of their page, "Claimline Legal UK Ltd is regulated by the Ministry of Justice in respect of Claims Management Activities. CRM24614. Data Protection Z2331844. Copyright © Claimline Legal UK Ltd. All rights reserved. Calls may be monitored/recorded. *The expression "No Win No Fee" is used within the guidelines established by the Committee for Advertising Practices. Fees may be payable where a client cancels outside the 14 day cool-off period or your lender confirms no PPI was attached to the agreement. The fees are reasonable costs incurred for work undertaken. Refer to contract. **at 20/05/2011". There doesn't appear to be anything unreasonable there.

Has anybody heard of or used this company before?
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Comments

  • DrSqueeze
    DrSqueeze Posts: 914 Forumite
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    I've never used a claims company, it's not been necessary. Most of them simply fill in forms with the information customers give them - which is something the majority of people can do perfectly well by themselves.

    Unless the PPI claim is very complex or there are lots of difficult issues to resolve, it's as easy to write to the lender direct - and there's no fee at all (unless you count the cost of a postage stamp). The outcomes posted on this forum suggest people are equally likely to be successful whether they use a claims company or deal with it themselves.

    15% of a four-figure refund is still a large bill, which can easily be avoided.
  • likeswalking
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    DrSqueeze wrote: »
    I've never used a claims company, it's not been necessary. Most of them simply fill in forms with the information customers give them - which is something the majority of people can do perfectly well by themselves.

    Unless the PPI claim is very complex or there are lots of difficult issues to resolve, it's as easy to write to the lender direct - and there's no fee at all (unless you count the cost of a postage stamp). The outcomes posted on this forum suggest people are equally likely to be successful whether they use a claims company or deal with it themselves.

    15% of a four-figure refund is still a large bill, which can easily be avoided.

    The reason I'm thinking about using a company to claim back PPI is because of a local radio show I heard a few weeks ago, it got me thinking. On the radio show was a recently retired bank manager, he was saying that those people who claim back the PPI themself are only getting percentage of what they are really entitled to. The banks are even encouraging people to claim back PPI themself instead of using a company because they know that the average person don't have a clue what they are really entitled to but the companies do know and they push for much higher sums and know all the legal tricks to achieve the higher amounts.

    The above is one of the reasons that banks like Natwest have the following message dotted around their site, "We are committed to making the complaints process as simple and fair as possible. It is easy and free of charge to make a complaint to us directly rather than using a Claims Management Company (CMC) which may charge you a fee. We treat complaints received directly from customers in exactly the same way as one received from a CMC, therefore there is no disadvantage in complaining directly to us. ". They would rather deal with the average person rather than somebody who is trained in this area and who would get a higher settlement.
  • amersall
    amersall Posts: 17,008 Forumite
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    If you win mis sell you get the correct redress by FOS guidlines,i would like to see proof of people who have used claims companies and the redress has been over and above the usual.
    When i see this i will believe it.
    If you win mis sell and get the ppi back plus interest plus the 8% and the loan reset,i would like to know what extra payment the bank should give you??
  • likeswalking
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    amersall wrote: »
    If you win mis sell you get the correct redress by FOS guidlines,i would like to see proof of people who have used claims companies and the redress has been over and above the usual.
    When i see this i will believe it.
    If you win mis sell and get the ppi back plus interest plus the 8% and the loan reset,i would like to know what extra payment the bank should give you??

    I think they were saying that banks make lower quick settlement offers to individuals than they do to companies working for the individuals. I could have got it wrong though.
  • amersall
    amersall Posts: 17,008 Forumite
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    I think they were saying that banks make lower quick settlement offers to individuals than they do to companies working for the individuals. I could have got it wrong though.
    If you have a claim for mis sell use this site for free,if you need any help just ask,you will get the same redress yourself as would a company,if you win a mis sell and you think the figures are wrong,then one of our maths wizards will help you with this.
    Why pay a % to a compant when all they will do is use the template letter that is available on this forum,just as you would.
  • likeswalking
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    amersall wrote: »
    If you have a claim for mis sell use this site for free,if you need any help just ask,you will get the same redress yourself as would a company,if you win a mis sell and you think the figures are wrong,then one of our maths wizards will help you with this.
    Why pay a % to a compant when all they will do is use the template letter that is available on this forum,just as you would.

    That's good to know, thank you. I'll be sure to take full advantage of folks advice on here.
  • amersall
    amersall Posts: 17,008 Forumite
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    Good for you, and dont forget to send everything recorded if you post,or try the telephone first.
  • garageking
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    Hi not used this before me and my husband where mis sold ppi and am looking to claim back i havent got time really to do it myself so was going through a company MG Financials based in lancaster they are authorised with the justice people but just wanted to know if any one has heard of them they ask for 25% + vat dont know what companies are best please can any one help
  • nostromo332
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    I think they were saying that banks make lower quick settlement offers to individuals than they do to companies working for the individuals. I could have got it wrong though.


    i have used Claimline Legal UK it took 4 weeks for santander to reply to myself and i got a first offer of £3611 take off 15% thats £541 less so i will get at least 3 grand,i think if you do things yourself you,ll get less because you will think that the first offer is good. mine was £2151 for ppi paid and £1460 for lost interest. very happy with that payout.
  • tifosi
    tifosi Posts: 485 Forumite
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    I'd be very sceptical of any CMC that didnt charge VAT

    This means that they expect their annual turnover (not profit) to be less than £72,000, so they cant be processing much in the way of claims - if you take the so called iaverage of £2k per claim that would mean they only claim for 36 people a year?


    I do however agree that the banks are regularly trying it on with people claiming in person - I have had just this problem with RBS myself, but luckily savvy enough to question it (awaiting outcome)

    Main problem being they have only allowed simple interest on the premiums refunded, so apparently its OK for them to keep the profit from the compounded interest generated over the last 10 or so years (I dont think so!)
    -


    Congratulations to all who have got their PPI back!

    :T
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