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The Decking Firm

I recently (2 months ago) ordered some decking from 'the Decking Firm', part of 'AppleYard Ltd'. I had nothing but problems with them. They never delivered my decking, were impossible to get hold of, when they did answer, they took my order details and said they would call back in 15mins...then never did. They dont respond to emails either.

DO NOT USE THIS COMPANY!!! Has taken me 2 months nearly to get my money back (thanks to Google Checkout for their help).

I am gonna buy from somewhere local, e.g. B&Q, Wickes etc. All these online decking companies seem to be nothing but hassle.

Hope this helps someone avoid the problems I had!

Comments

  • stone7
    stone7 Posts: 2,464 Forumite
    1,000 Posts Combo Breaker
    strong2k wrote: »
    I recently (2 months ago) ordered some decking from 'the Decking Firm', part of 'AppleYard Ltd'. I had nothing but problems with them. They never delivered my decking, were impossible to get hold of, when they did answer, they took my order details and said they would call back in 15mins...then never did. They dont respond to emails either.

    DO NOT USE THIS COMPANY!!! Has taken me 2 months nearly to get my money back (thanks to Google Checkout for their help).

    I am gonna buy from somewhere local, e.g. B&Q, Wickes etc. All these online decking companies seem to be nothing but hassle.

    Hope this helps someone avoid the problems I had!

    I went to B&Q last weekend. When I walked in, the old guy who worked there said, "do you want decking?"





    Luckily, I managed to get the first punch in.
  • paddedjohn
    paddedjohn Posts: 7,512 Forumite
    Part of the Furniture
    keep a look out for reductions at Wickes, i bought some from there last year and it was cheaper than any of my friends could get in the trade and is of good quality.
    Be Alert..........Britain needs lerts.
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