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samsung s8000 phone freeze

hi all iv just got me self a samsung s8000 and when i put my sim in it come up phone freeze sim unavailible does anyone know how to sort this out cheers

Comments

  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Is it a new sim?
    Is phone locked?
  • well it was on t mobile my sims vodafone
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Would guess its locked to t-mobile.
    Is the vodafone sim activated?
    When you say it freezes, are you turning it on and it says "SIM Unavailable" ?
    If it does, try a t-mobile sim card in it or another network sim (other than vodafone). Rule out sim card fault and prove its locked.
  • yer iv done that its locked is there anyway off unlocking them on the internet oe would i have to go to a shop to do it
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Sites on the internet offer unlocking but can't recommend any - never used them myself.
    Probably going to cost £10 - £15 if you can't get it done for free somewhere.
    Try down the highstreet or ask t-mobile for unlock code (they will charge for it no doubt).
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