Retro action figures/the who shop -blackpool-UPDATED

Legacy_user

My daughter placed a pre order for a set of Dr Who figures , initially the wrong info was on the site re expected delivery , i logged on yesterday to see if there was any further info and its saying there are 4 of each in stock so i emailed asking where her order was , he replied saying they still werent in bloody stock ! ive since found out they arent expected in the shops untill 29th.
he took her £54 straight away but the customer service /inaccurate info has been a complete joke , we will never use them again .

chewynut

To be fair, that isn't unusual for Doctor Who merchandise. Forbidden Planet will list items as being in stock but said items won't turn up until months afterwards.

Many figures seem to get delayed for no apparent reason and some sell out straight away. It was impossible to get hold of the 11 Doctors set before Christmas because they simply couldn't meet the demand for them.

System

i know they are like rocking horse s**t but he is advertising them as in stock ,they changed from pre order status ,its taken them ages to reply to emails .

marywooyeah

I'd just cancel and go elsewhere - if its like this now I wouldnt be surprised if after the 29th they said "sent" but were still sat in the shop sounds like a right cowboy!

westendguy

A quick search seems to suggest they are quite readily available elsewhere, including buy it now on ebay for about the same price from sellers with 100% feedback. As suggested it might be better to simply cancel.

System

i have cancelled the order and once the refund arrives ,will buy elsewhere. i cant see how they are available elsewhere when the makers [characteur options] are also saying pre order.

westendguy

http://www.character-online.com/products/Doctor-Who-Classics/Eleven-Doctors-Action-Figure-Set/

Hi Chrissy. Just to confirm that this is the actual set you are referring to. The link is to the Character Options official site (obtained via wiki).

System

westendguy wrote: »

http://www.character-online.com/products/doctor-who-classics/eleven-doctors-action-figure-set/

hi chrissy. Just to confirm that this is the actual set you are referring to. The link is to the character options official site (obtained via wiki).

no, sorry when i said "set" i meant 5 or so seperate figures, they are the new ones ie young amy/doc in stetson etc.
Sorry for the confusion.

chewynut

They don't have the newest wave in stock at the moment but I really recommend http://shop.scificollectorshop.co.uk/ in future.

They only have a small range compared to Forbidden Planet but unlike FP, you get your order within a couple of days of placing it and not so many months down the line that you've forgotten what you wanted by the time it arrives.

SPINERRULES

chewynut wrote: »

They don't have the newest wave in stock at the moment but I really recommend ifuture.

They only have a small range compared to Forbidden Planet but unlike FP, you get your order within a couple of days of placing it and not so many months down the line that you've forgotten what you wanted by the time it arrives.

hi i just today recieved my figures from retroactionfigures including 2 i didnt order ? the wave has added 2 more so pleasently surprised.
tried the scificolelctorshop once last year didnt like it.

cannot beleive i got Idris, well chuffed did not even know they were releasing her. got uncle too.

chewynut

SPINERRULES wrote: »

tried the scificolelctorshop once last year didnt like it.

Just out of interest, why didn't you like SciFiCollector? I've found them to be one of the two* most helpful and friendly 'geek' shops I've ever used.

*The Monster Company is the other but that does more cult things than Doctor Who.