We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Modem problems ?
Fyldaccy
Posts: 37 Forumite
in Techie Stuff
Son in laws father has been given computer that was running on broadband.
He has tried to install his dial up isp (Orange ex Wanadoo) but it cannot dial.
When he connects the phone cable to the computer the house phone will not
work.
Checked modem in control panel and it is enabled.
Anyone any ideas please ?
He has tried to install his dial up isp (Orange ex Wanadoo) but it cannot dial.
When he connects the phone cable to the computer the house phone will not
work.
Checked modem in control panel and it is enabled.
Anyone any ideas please ?
0
Comments
-
are you using the cable that came with the PC?Ever get the feeling you are wasting your time? :rolleyes:0
-
is this using a different socket to the house phone or the same via splitter?We all evolve - get on with it0
-
My advice (from my experience) would be not to use Orange broadband. I have always been with Wanadoo and until Orange took over I have nothing but trouble. The customer support line is terrible, no help at all, and the connection is very off and on. I am lucky when I can actually get connected. I am now in the process of looking for another internet supplier. :mad:0
-
In addition to the above a further question - is it a modem modem or an ADSL modem - what is the modem's make & model + pc's make model and OS etc ...Rich people save then spend.
Poor people spend then save what's left.0 -
From what the OP said they are trying to install dial up internet not broadband. If you are using dial up you will not be able to use your phone while the modem is connected. Have you set up your dial up account details in IE/Firefox?It's my problem, it's my problem
If I feel the need to hide
And it's my problem if I have no friends
And feel I want to die0 -
Thanks for the help, it is dial up he is trying to use, but the phone goes dead when the telephone line is plugged into computer even when the computer is shut down. It is an internal modem in a Packard Bell computer. I feel it may be something to do with previous broadband setup that is still on the computer. He has re-entered the isp disc but no success0
-
k - just wanted to check you was using the correct type of modem for dial-up . where did the cable come from > Is it original ? are you using an extension cable or splitter ?
Can you try from the master socket ?Rich people save then spend.
Poor people spend then save what's left.0 -
The modem is internal and he has connected a telephone cable from the telephone wall socket to the computer. The wall socket appears to be ok as plugging the phone directly into it works ok. No splitter or extension cable being used.0
-
did the cable you are using come with the PC?Ever get the feeling you are wasting your time? :rolleyes:0
-
I think he was using the cable from previous computer but bought a new one from PC World today.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards